AI Platform Admin

Looking for AI Platform Administrator experience in managing and governance of an organization’’s enterprise AI tools (like Microsoft Copilot). They bridge the gap between IT and end-users, ensuring that AI systems are reliable, secure, compliant, and integrated smoothly into daily business operations., * AI Platform Admin (M365, copilot Studio) Manages AI platforms and environments, including access provisioning, governance controls, and policy enforcement (e.g., DLP, security, and compliance).

• AI Reusable Utility Develops reusable components (e.g., prompts, connectors, APIs, templates) to accelerate AI solution delivery and promote standardization across use cases.
• AI Common Infrastructure, Framework & Observability Architect (AWS and Azure) Designs and maintains the foundational AI infrastructure, frameworks, and observability capabilities (telemetry, monitoring, metrics) required for scalable, reliable, and governed AI operations.

Key Responsibilities

• Platform Governance & Security: Enforces security protocols, data handling rules, and role-based access controls in collaboration with InfoSec and Legal.
• User Management: Oversees workspace configuration, user provisioning, single sign-on (SSO), and licensing.
• Integrations & Workflows: Connects AI tools with core enterprise software (like HRIS, CRMs, and document repositories).
• Adoption & Enablement: Creates internal training materials, troubleshooting guides, and tracks AI usage metrics to drive value realization.
• Health Monitoring: Tracks platform performance, API error rates, and token consumption to optimize operational costs.

Systems Administration/Management, Artificial Intelligence (AI), Systems Administration/Management, Artificial Intelligence (AI), Administrative Skills, Microsoft Product Family, Business Operations, Operations, Government Organizations, Application Programming Interface (API), * Experience: 2-5+ years in SaaS platform administration, IT operations, cloud computing, or systems administration.

• Technical Skills: 5+ years of familiarity with APIs, cloud platforms (AWS, Azure, Google Cloud), and workflow automation tools.
• Communication: Ability to train staff, translate technical concepts for business users, and address support queries.
• InfoSec Knowledge: A solid grasp of data privacy laws, data residency rules, and AI ethics

Common Expectation from all the roles:

Compliance with Client’s responsible AI principles and Acceptable Use policy

• Adherence to data residency, privacy (GDPR, HIPAA where applicable), and 21 CFR Part 11 controls where in scope
• Third-party risk assessment and SOC 2 Type II (or equivalent) certification
• Disclosure of subcontractors and offshore delivery locations
• Disclosure of model providers, training data practices, and any use of client data for model improvement (opt-out required)

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.