Application Administrator, Enterprise Systems & Solutions

About The Position: We are seeking a collaborative and technically minded professional to join the Enterprise Systems & Solutions unit within Information Technology Services (ITS). This position is responsible for the administration, support, documentation, and continuous improvement of enterprise applications and services that support the academic and administrative operations of SUNY Plattsburgh. The successful candidate will take ownership of assigned applications throughout their lifecycle, including configuration, access management, troubleshooting, testing, upgrades, vendor coordination, documentation, and ongoing operational support. The position will collaborate closely with campus departments and ITS teams to understand business needs, resolve technical issues, evaluate solutions, and implement improvements that enhance the reliability, security, efficiency, and effectiveness of the university’s enterprise systems. The position will also participate in application implementations, upgrades, integrations, and other technology projects, serving as a technical resource and liaison among campus stakeholders, vendors, and ITS staff. Depending on the candidate’s experience and interests, responsibilities and opportunities may include application integration, workflow automation, scripting, database administration, cloud services, and administration of the underlying systems and infrastructure that support enterprise applications. The Enterprise Systems & Solutions team plays a key role in ensuring the seamless operation of various enterprise systems that support SUNY Plattsburgh’s mission. As a whole, ITS provides comprehensive technology support for campus needs inside and outside the classroom. This includes administrative computing, web development, integration, system support, and network infrastructure management. We also support SUNY Plattsburgh’s technology needs by providing services, tools, and facilities that keep the campus community working efficiently and create a stable, secure, and user-friendly environment. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs and practices., $60,000 minimum, plus excellent benefits About Our University SUNY Plattsburgh, home of the Cardinals, is part of the largest comprehensive university system in the United States. The university offers a diverse selection of more than 60 academic programs across three schools - Arts & Sciences, Business & Economics, and Education, Health & Human Services. Many of these programs are highly ranked and carry strong national and regional reputations that allow students to work with highly skilled faculty who prepare them to excel in their chosen fields and industries upon graduation. Our campus prioritizes enrollment growth and stabilization, student success, equity and inclusion, and engagement with our North Country region as our four pillars of success. And we are committed to providing each and every Cardinal student a high quality liberal arts education grounded in academic excellence and a well-rounded college experience.

SUNY Plattsburgh is a destination campus located in northern New York between the iconic Adirondack Mountains and Lake Champlain. The campus is a short walk from historic downtown Plattsburgh, New York, where area residents have access to a wide array of arts, food, and events throughout the year, and just over a 1 hour car ride from the cities of Burlington, Vermont, Montreal, Quebec, and Lake Placid, New York, which is best known by locals as a former site of the 1980 Winter Olympic Games. Closing Date Open Until Filled No To receive full consideration, supply all requested documents by: 11/25/2026 Special Instructions to Applicants Review of applications will begin immediately and continue until the position is filled. Please include a cover letter, Resume/CV, and contact information for three professional references. Additional information may be requested at a later step in the process. Employees required to drive as part of their employment responsibilities must supply University Police with a copy of their driver’s license for a review of their driving record and authorization to drive. Official transcripts from an accredited institution will be required prior to employment. This position is not eligible for employer visa sponsorship, now or in the future. Applicants must be authorized to work in the US without sponsorship. EEO Statement SUNY Plattsburgh is fully committed to excellence through diversity, equity and inclusion, and to supporting a welcoming environment for all students, employees and visitors. As an equal opportunity employer and a government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), the university guarantees equitable consideration to all qualified applicants with regard to race, color, national origin, religion, creed, age, ability, assigned gender, gender identity, sexual orientation, familial status, economic status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or any other legally protected status per federal or state laws.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. • Are you currently employed by SUNY College at Plattsburgh? + Yes + No
2. • How did you learn about this position? + SUNY Plattsburgh website + HigherEdJobs.com + HigherEdJobs.com Direct Outreach + Website, please specify below + Social Media (e.g. LinkedIn, Facebook, X), please specify below + Listserv, please specify below + Newspaper, please specify below + Veteran-specific posting or website, please specify below + Other, please specify below
3. Please specify source. (Open Ended Question)

Required Documents

Required Documents

Review of applications will begin immediately and continue until the position is filled. Please include a cover letter, Resume/CV, and contact information for three professional references. Additional information may be requested at a later step in the process. Employees required to drive as part of their employment responsibilities must supply University Police with a copy of their driver’s license for a review of their driving record and authorization to drive. Official transcripts from an accredited institution will be required prior to employment. This position is not eligible for employer visa sponsorship, now or in the future. Applicants must be authorized to work in the US without sponsorship., * At the time of appointment, the candidate must possess:

• A four-year degree in Computer Science, Information Technology, Information Systems or a related field, OR
• A two-year degree in Computer Science, Information Technology, Information Systems or a related field with two years of relevant experience
• Experience supporting, administering, implementing, or maintaining software applications, enterprise systems, or related technology services
• Demonstrated ability to troubleshoot technical issues and identify appropriate solutions
• Ability to learn new technologies, applications, and business processes
• Strong organizational skills with the ability to manage multiple responsibilities and priorities
• Ability to effectively document systems, procedures, technical issues, and solutions
• Strong verbal and written communication skills, including the ability to communicate effectively with both technical and non-technical audiences
• Demonstrated ability to work effectively and collegially as part of a collaborative team and with stakeholders across an organization
• Ability to work evening and weekend hours, as well as travel, when necessary
• A valid driver’s license at the time of appointment

Preferred Qualifications:

• Experience serving as a technical owner, administrator, or primary support contact for one or more applications or technology services
• Experience participating in application implementations, system upgrades, migrations, or other technology projects
• Experience working with software vendors, consultants, and third-party service providers
• Experience gathering requirements and translating business needs into technical solutions
• Experience with identity and access management technologies such as Active Directory, Microsoft Entra ID, LDAP, SAML, OAuth, OpenID, CAS, or similar technologies
• Experience with application integration technologies, including REST APIs, web services, JSON, XML, webhooks, or similar technologies
• Experience with scripting, programming, or automation using languages or tools such as Python, PowerShell, PHP, JavaScript, Ruby, Perl, or similar technologies
• Experience with SQL, relational databases, data integration, and/or data analysis
• Experience with Linux and/or Windows Server environments
• Familiarity with version control systems and software development or change-management practices
• Knowledge of information security principles related to application administration, access control, data protection, and least privilege
• Experience supporting technology in a higher education environment