IT Systems Engineer

IT Systems Engineer to join a world-class film and television production facility in Dagenham, East London.

Working within a modern, fast-paced technical environment, you will provide

2nd and 3rd line IT support, ensuring the smooth operation of IT infrastructure, systems and networks across the business., * Provide 2nd and 3rd line technical support, troubleshooting hardware, software and network issues. * Administer Active Directory, Group Policy, Microsoft 365, Exchange and Teams. * Manage user accounts, security permissions, onboarding/offboarding and device enrolment. * Support Windows operating systems, Mac devices and Azure Cloud environments. * Install, configure and maintain network printers, wireless devices and mobile technologies. * Manage patching and updates across servers, desktops and Mac devices. * Support LAN/WAN networking, routers, IP telephony and network infrastructure. * Liaise with third-party suppliers and assist with complex technical escalations. * Maintain accurate IT documentation, procedures and troubleshooting guides., Full clean UK driving licence and valid passport for occasional travel between sites and potential European visits. Salary & Benefits

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Proven experience in 2nd/3rd Line IT Support, IT Systems Engineering or Desktop Support. * Strong knowledge of Windows environments, Active Directory and Group Policy. * Hands-on experience with Microsoft 365, Exchange, Teams and Azure. * Understanding of SQL, LAN/WAN networking and IT security permissions. * Confident troubleshooting hardware, software, printers and network-related issues. * Excellent communication, organisational and problem-solving skills. * Flexible, proactive approach with the ability to work independently and as part of a team.