Remote Service Delivery Manager - SAP & Customer Success

Pentos-SHAPEiN Group
Madrid, Spain
9 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German

Tech stack

SuccessFactors Remote Service Software SAP (Applications) SAP Human Resource Management Software

Job description

Pentos-SHAPEiN Group is seeking a Service Delivery Manager to lead our Customer Care team, building trusted relationships, understanding client objectives, and steering service delivery in a proactive, structured way. You will liaise between customers, technical teams and Key Account Managers to translate needs into measurable value.

The role requires experience in service delivery or project management, with SAP Payroll and/or SuccessFactors as a plus, and fluency in English, German and

Requirements

The role requires experience in service delivery or project management, with SAP Payroll and/or SuccessFactors as a plus, and fluency in English, German and

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