Infrastructure Engineer (MacOS) - End of March - Hybrid - Inside IR35

Working within a highly skilled engineering team, youll play a key role in the design, implementation, support and continuous improvement of enterprise end user device platforms, with a primary focus on macOS technologies., * Provide technical expertise across an enterprise macOS estate

• Design, build and deliver solutions for macOS end user devices
• Manage and support device management platforms, including JAMF Pro
• Produce technical design and build documentation
• Act as an escalation point for complex technical incidents and problem management
• Perform root cause analysis and implement permanent fixes
• Support and maintain end user computing services across Windows and mobile platforms where required
• Participate in change management and infrastructure improvement activities
• Work closely with architects, engineers and support teams to ensure reliable and secure services
• Contribute to knowledge sharing and continuous improvement initiatives

• Strong experience administering and supporting macOS environments
• Proven expertise with Jamf Pro administration and device management
• Experience supporting Windows desktop environments
• Knowledge of Active Directory, Group Policy, and endpoint management technologies such as SCCM/MECM
• Experience managing mobile device platforms and MDM solutions
• Strong troubleshooting and problem-solving skills
• Understanding of endpoint security principles and secure device design
• Experience supporting large-scale enterprise user environments
• Experience implementing infrastructure changes through formal change control processes
• Knowledge of monitoring, alerting and proactive maintenance practices
• Excellent communication skills and ability to work within multidisciplinary teams