Cyber Security & IT Support Technician

• Provide technical support to colleagues across the business.
• Assist users with software, hardware, and connectivity issues.
• Set up laptops, desktops, mobile devices, and user accounts.
• Troubleshoot common IT problems and escalate more complex issues when necessary.
• Support the maintenance of business networks and connectivity.
• Assist with the configuration of switches, routers, and wireless technologies.
• Monitor network performance and report potential issues.
• Monitor security alerts and investigate potential threats.
• Assist with security checks and vulnerability reviews.
• Support cyber awareness initiatives across the company.
• Help maintain security documentation and compliance records.

Technologies:

• Active Directory
• Cloud
• Hardware
• Support
• Microsoft 365
• Mobile
• Network
• Security
• Windows
• Office 365, We are a financial services organisation in South Yorkshire, and we are seeking a Cyber Security & IT Support Technician to join our technology team. This role offers the opportunity to develop practical skills in cyber security, networking, and IT support in a professional environment where technology and data security are critical to business success. Youll gain hands-on experience supporting colleagues, maintaining IT systems, assisting with cyber security activities, and learning from experienced professionals. The role provides exposure to Microsoft 365, Windows operating systems, Active Directory, network infrastructure, Wi-Fi technologies, endpoint protection software, cyber security monitoring tools, cloud-based services, and business IT systems.

• Enjoys solving problems
• Has an interest in technology and cyber security
• Is keen to learn and develop new skills
• Communicates well with a variety of people
• Can work independently and as part of a team
• Takes pride in providing excellent customer service
• Has strong attention to detail