IT Support Administrator

We have an amazing opportunity for an Assistant to join an award winning, leading global company in the heart of the city as part of their IT team. You will be organising and booking training courses, updating the intranet, logging IT enquiries and once trained offering first line support on general enquiries on how to use the bespoke internal database system to end users. This is an entry level, client facing role. You will be highly supported to get you up to speed on the internal system so that you are then able to assist others on the team. This role will suit a confident individual who is great with people with clear communication skills and a patient and calm personality to guide end users over the phone through a step by step process to get them up and running. Whilst an interest in IT is desirable, previous IT experience is not required, this role is more about personality, customer service and having the confidence to talk people through a process over the phone. Confidence with Microsoft packages will be desirable.