Content Designer

• We are seeking an experienced Content Designer to join a multidisciplinary Agile team supporting the delivery and improvement of GOV.UK digital services.
• The successful candidate will be responsible for designing, developing and refining clear, accessible and user-centred digital content, ensuring information is easy to understand, meets user needs and aligns with established content standards.
• Working in a fast-paced digital environment, you will collaborate with stakeholders and delivery teams to create high-quality content informed by user research, data and continuous improvement., * Design, write and edit clear, concise and accessible digital content in line with established style guides and plain English principles.
• Work collaboratively within an Agile delivery environment, responding effectively to changing priorities and delivery requirements.
• Apply user-centred design principles to ensure content meets identified user needs.
• Use data, insights and user research to inform and improve content design decisions.
• Support the planning of user research activities to validate content and identify opportunities for improvement.
• Develop and communicate content ideas through sketches, prototypes and iterative design.
• Clearly articulate and justify content design decisions to stakeholders and multidisciplinary teams.
• Review and refine existing content to improve clarity, consistency, accessibility and usability.

• Proven experience working as a Content Designer within a digital or Agile delivery environment.
• Exceptional written communication skills, with excellent spelling, grammar and attention to detail.
• Strong experience writing and editing content using established style guides and plain English.
• Demonstrable understanding of user-centred design principles and their application to digital content.
• Experience using user research findings and data to inform content decisions.
• Ability to plan or contribute to user research activities.
• Experience developing and sharing content ideas through sketching, prototyping or similar techniques.
• Excellent stakeholder communication skills, with the ability to explain design decisions clearly to technical and non-technical audiences.
• Ability to work at pace, manage competing priorities and deliver high-quality content within Agile teams.

Desirable Experience:

• Previous experience delivering content for GOV.UK or other UK public-sector digital services.
• Familiarity with the GOV.UK Style Guide and Government Digital Service (GDS) design principles.
• Experience working alongside User Researchers, Service Designers, Interaction Designers and Product Managers.