Student Systems IT Analyst/Programmer

Enterprise Application Services (EAS) is in the Office of Information Technology (OIT) division at North Carolina State University. EAS is responsible for the design, implementation, operation, enhancement & maintenance of the University’s enterprise business applications. This includes: development, operation & maintenance of all enterprise administrative systems (Advancement, Financials, HR, Portal and Student Information Systems, etc.), configuration management, maintenance, enhancements, and application integration. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer, Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties As the IT Programmer Analyst Sr. for Student Systems, you will serve as a senior programmer/analyst responsible for developing, maintaining, and supporting the highly complex PeopleSoft Campus Solutions Student Information System. Working closely with customers in Enrollment Management, the Graduate School, the Provost’s Office, the Cashier’s Office, and other campus units, you will apply advanced functional business process analysis and technical solution development to support a system used by all students, teaching faculty, and academic administrators across campus. You will also provide senior-level technical and functional guidance to team members, lead complex initiatives, and help ensure technology solutions align with institutional business needs.

Key Responsibilities Functional Analysis and Solution Development

• valuate change requests and define functional or technical specifications.
• Apply expertise in functional business process analysis and advanced technical solution development to implement advanced and highly complex software solutions with minimal supervision.
• Develop application code and system integrations.

Testing, Implementation, and System Support

• Develop and execute unit, system, and load test plans.
• Migrate code, provide production support, and perform system maintenance.

Technical Leadership and Guidance

• Provide senior-level technical or functional guidance and support to more junior members of the team.
• Provide functional and/or technical decision-making with broad and often institution-wide impacts affecting assigned and other systems, students, faculty, and staff.

Project and Stakeholder Collaboration

• Work with the IT Manager, Project Lead, Team Members, and Functional Offices.
• Lead initiatives of moderate to high complexity.
• Interact with leadership positions in customer units to ensure developed solutions align with business needs.

If you are an experienced IT professional who enjoys developing complex technical solutions, providing technical leadership, and collaborating with campus partners to support critical institutional systems, we welcome you to apply for this opportunity to make an impact on the technology that supports NC State students, faculty, and staff. Other Responsibilities In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department’s operations.

Master’s degree and at least two years’ of relevant experience; or Bachelor’s degree with at least three years’ of relevant experience; or an equivalent combination of education, training and relevant experience.

Degrees must be received from appropriately accredited institutions. Other Required Qualifications

• Excellent verbal and written communication skills in both technical and non-technical subjects including the ability to communicate effectively across multiple teams within the organization. Ability to thoroughly document technical specifications, root cause analysis, and resolutions to technical issues.
• Strong organizational and time management skills with the ability to manage assigned project work and support tasks concurrently, to assist management with task assignments, and to take initiative in the development and completion of projects.
• Familiarity with traditional waterfall and agile project management methodologies.
• Ability to follow strict quality control standards and unit/integration test development work to ensure that it meets business requirements.
• Excellent problem-solving, analytical and evaluative skills with an ability to resolve complex, difficult technical issues.

Preferred Qualifications

• Experience developing or analyzing ERP systems, particularly PeopleSoft.
• Working knowledge of Student Information Systems.
• Experience using Oracle SQL.

Required License(s) or Certification(s) N/A Valid NC Driver’s License required No Commercial Driver’s License required No Recruitment Dates and Special Instructions

Anticipated Hiring Range Commensurate with education and experience Work Schedule Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening and weekend hours as needed.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.