Enterprise Solutions Engineer
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Job description
The Enterprise Solutions Architect will optimize user journeys, enhance customer success, deliver technical demos, and provide support to ensure product utility. The summary above was generated by AI About Dash0
Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product developers love, with transparent pricing and built-in cost control.
The Opportunity
As an Enterprise Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. Youβll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0βs technical capabilities in real-world enterprise environments.
Youβll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.
This role is fully remote and can be based anywhere in the US.
Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
What Youβll Do
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
- Translate complex enterprise customer requirements into scalable, performant, and maintainable Dash0 implementations.
- Develop and execute Proofs of Concept (POCs) that highlight Dash0βs differentiated technical capabilities.
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences.
- Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.
- Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
- Create and maintain reusable demo environments, reference architectures, and POC templates.
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Technical Program Manager
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Requirements
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
- Strong understanding of modern DevOps, SRE, and platform engineering practices.
- Excellent communication skills - you can explain complex observability concepts clearly to both engineers and executive decision-makers.
- Ability to create and execute technical demos, architectures, and POCs that prove business value.
- Collaborative mindset - you work seamlessly across Sales, Product, and Engineering teams.
Nice to Have
- Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.
- Contributions to technical content - blog posts, conference talks, or open-source documentation.
- Familiarity with the CNCF ecosystem and community.
- Experience in a high-growth, venture-backed startup environment.
Benefits & conditions
- Competitive salary & meaningful equity participation; youβll own part of what youβre building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- β¬60/month Lifestyle allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
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