CMDB Product Owner
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Role details
Tech stack
Job description
Insight Global is looking for a contract to hire CMDB Product Owner that provides functional ownership for the ServiceNow CMDB and related capabilities, including CSDM, Discovery, Service Mapping, Service Graph Connectors, and CMDB integrations. Owns the CMDB roadmap, maturity plan, backlog, requirements, and prioritization. Leads CMDB governance, data standards, health/quality monitoring, and coordination with accountable data owners. Drives alignment across ITSM, ITAM, Infrastructure, Information Security, Applications, and Enterprise Architecture to improve CMDB value and adoption
Requirements
Demonstrated ownership of a product, process, or service including roadmap/backlog prioritization and stakeholder alignment. Meaningful enteracross every related capability prise CMDB/configuration management experience and sufficient ServiceNow CMDB knowledge to operate credibly as the functional lead; deep expertise is not required. Demonstrated experience with data governance, data quality, ownership, standards, or controls in an enterprise environment. Ability to translate business needs into requirements and work effectively with engineering teams on solution delivery. Strong cross-functional communication and demonstrated ability to influence stakeholders and drive accountability without direct authority. Strong understanding of Agile product ownership and ITIL principles. Ability to independently manage competing priorities and drive issues and initiatives through completion.
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