INFORMATION TECHNOLOGY SPECIALIST (NETWORK/SYSADMIN)

1. Performs role as Network Services and System Administrator/Cybersecurity expert on assigned systems.
2. Provides cybersecurity technical guidance and instruction to engineers and senior IT specialists.
3. Serves as Senior System Administrator/Information Technology.
4. Maintains liaison with manufacturers, professional organizations, and master level cybersecurity specialists at other installations and services regarding available products and state-of-the-art technologies and advancements.

Requirements

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Must be able to obtain and maintain a Top Secret clearance with access to Sensitive Compartmented Information (SCI)
• This position is subject to provisions of the DoD Priority Placement Program
• Must pass Initial and Periodic short notice Drug Testing
• Employee may occasionally be required to work other than normal duty hours and/or Shift work may be required which may include overtime and/or irregular hours
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft/vehicle to conferences, meetings, or functions away from the duty office/location. Travel may include overnight stays
• Disclosure of Political Appointments
• Advance in hire may be authorized if there is demonstrable proof provided on your resume
• Student Loan Repayment may be authorized
• Recruitment Incentive may be authorized for this position
• Relocation Incentive may be authorized for this position
• Leave accrual may be authorized upon request
• Recall to duty may be a requirement of this position
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Cyberspace Qualification within 9-12 Months of assignment to a Cyberspace work role
• Employee is required to follow all security regulations and to ensure that classified material is controlled and secured at all times
• Retention Incentive may be authorized for this position

EDUCATION: 1 full year of graduate level education OR displayed superior academic achievement for a degree that is in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your transcripts.)

OR

EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-05 (or equivalent in other pay systems) which includes basic experience maintaining the functionality and availability of IT systems; Identifying and resolving routine hardware, software, and system sustainment issues; Utilizing basic established IT policies, procedures, standards, and precedents to choose the appropriate course of action among distinguishable alternatives; and communicating and exchanging technical information with internal personnel and technical representatives to complete assignments.

GS-09 EDUCATION: Master’s or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to a Master’s degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your transcripts.)

OR

EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-07 (or equivalent in other pay systems) which includes experience which includes maintaining the functionality, availability, and security of multi-platform IT systems ; analyzing and resolving hardware, software, and database sustainment issues using diagnostic techniques and recovery plans; utilizing established IT policies, standards, and precedents to evaluate alternatives, schedule priority maintenance, and execute system installations and sanitization; and communicating and coordinating technical information with depot personnel and technical representatives to resolve operational problems.

GS-11 EDUCATION: completed a Ph.D. or equivalent Doctoral degree OR 3 full years of progressively higher level graduate education leading to such a Ph.D. or equivalent Doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your transcripts.)

OR

EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-09 (or equivalent in other pay systems) which includes ensuring the optimal availability, interoperability, and functionality of installed IT networks and systems; evaluating test data and participating in testing, installing, and troubleshooting major system modifications and upgrades; interpreting, adapting, and modifying established guidelines, standards, and precedents to resolve complex technical problems where gaps exist; and collaborating, advising, and influencing external vendors, contractors, and higher-level agency officials to coordinate work efforts and resolve operating issues.

GS-12 EXPERIENCE: Must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND one year of specialized experience at the next lower grade GS-11 (or equivalent in other pay systems) which includes experience planning, administering, and optimizing enterprise hardware, software across diverse geographical and Foreign Military Sales (FMS) environments; diagnosing complex system failures, evaluating capacity and performance requirements, and integrating cybersecurity and system accreditation protocols; adapting, refining, and developing IT policies and technical guidelines where standard criteria are scarce or have gaps; and providing expert technical consultation, briefing leadership, and negotiating with managers, engineers, and foreign nationals to implement critical system enhancements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

GS 07-12

1. Knowledge of the principles, methods, and information security practices for integrating esoteric information system components with sufficient expertise to plan, coordinate, and administer computer systems, and optimize system performance.
2. Knowledge of the latest advancements in secure information technology and ability to initiate corrective or preventative action to ensure optimum performance of the system.
3. Knowledge of performance tuning tools, database management, and project management methods sufficient to optimize systems performance, troubleshoot database performance problems, and perform a wide range of systems administration functions.
4. Knowledge on unique operating systems, associated devices, and the interoperability of test lab systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and secure performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers.
5. Ability to apply expert methods and information security practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems, provide support that minimizes interruptions in service to engineers, and maintain liaison with industry and other activities to provide awareness of state-of-the-art technology.
6. Ability to communicate effectively both orally and in writing

Education

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-07 level. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements., Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.