IT Support Technician

• Configure test cell software and data acquisition equipment to meet test requirements
• Create or modify test scripts per test requirements
• Configure facility and test article safety limits
• Configure data logging
• Configure data transfer from ECM
• Maintain test cell computer, data acquisition and network hardware
• Diagnose computer issues
• Assign permissions for customer access to test data
• Communicate with customer via email or in person to assist with any data related requests
• Support test technicians with any ongoing support needed
• Escalate any facility/software related needs to engineering

Do you have experience in Customer communication?, Do you have a Associate’s degree?, * BA/BS in computer science or a technical field and/or practical software development experience.

• Ability to communicate verbally and in writing.
• Understanding of imperial and SI engineering units.
• Able to convert written descriptions of test plans into test scripting.
• Excellent problem-solving skills and attention to detail.
• Ability to program with Java, Python or Ruby.
• Able to configure and diagnose real time data acquisition, automation and controls systems.
• Familiarity with internal combustion engines preferred.
• Strong analytical and critical thinking skills.
• Ability to configure and diagnose computers and network hardware.
• Basic understanding of instrumentation and metrology.

Job Type: Full-time

Pulled from the full job description

• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Founded in 1994, Analytical Engineering, Inc. (AEI) is an established research, development, and manufacturing organization specializing in engine and component testing. AEI supports a wide range of diesel, gasoline, and alternative fuel engine development programs through in-house testing capabilities and a collaborative engineering approach.