Software Developer (Power Platform)

We are looking for a Power Platform Software Developer to lead the build of prototypes and proofs of concept during a short discovery. You will turn discovery findings and architecture decisions into working service-desk and chatbot demonstrations, and guide a more junior developer.

What you will do

• Lead the design, configuration and development of the discovery prototypes.
• Turn prioritised requirements and architecture decisions into a focused technical backlog.
• Design the prototype’s solution structure, data model, components and development standards.
• Build or direct the build of a structured request intake form; service-desk queues, agent views and request statuses; service level and deadline tracking; dashboards and reporting; approval and escalation workflows; and a chatbot or guided interaction for a document submission scenario.
• Implement automated checks for content quality and submission completeness, such as formatting errors, missing source data, raw links, incomplete footnotes and deadlines below the agreed standard.
• Apply security roles, error handling, auditability and configuration management.
• Work with the architect to validate integration, security, deployment and support assumptions.
• Provide technical direction, quality assurance and peer review for the junior developer.
• Demonstrate progress at the end of weeks two and three, and build in stakeholder feedback.
• Document prototype limitations, technical debt, reusable components and what is needed to move to production.
• Contribute to effort estimates, implementation phases and the recommended future delivery team.

• A working or demonstrable service-desk prototype.
• A working or demonstrable chatbot scenario.
• Configured workflow, status, service level, escalation and dashboard examples.
• Technical build documentation and demonstration material.
• An assessment of prototype limitations and what production would need.
• Development estimates and implementation recommendations.

What you will bring

• Strong hands-on experience building solutions on Microsoft Power Platform.
• Advanced knowledge of Power Apps, Power Automate and Dataverse.
• Experience building workflow, case management, request management or service-desk solutions.
• Experience building chatbot capabilities, ideally with Microsoft Copilot Studio.
• Strong understanding of data modelling, connectors, APIs, security roles, solution layering and environment management.
• Ability to balance delivery speed with enough technical quality for a credible proof of concept.
• Experience leading developers, setting standards, running reviews and resolving blockers.
• Ability to demonstrate solutions clearly to product, operational and senior stakeholders.
• Experience documenting the gap between a prototype and a secure, supportable live service.

Desirable

• Experience with Dynamics 365 Customer Service, Power Pages, Power BI, SharePoint, Azure Functions or Azure API Management.
• Knowledge of Power Platform ALM, including managed solutions, pipelines, connection references and environment variables.
• Microsoft PL-400 (Power Platform Developer Associate) certification.
• Experience delivering within a UK government department.