2nd Line Support

Station
Dartford, UK
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Compensation
£35,000.0 - £42,000.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory Microsoft Azure Dynamic Host Configuration Protocol Domain Name System (DNS) Hyper-V Windows Servers Windows PowerShell Virtual Local Area Networks Virtualization Technology Firewalls (Computer Science) Microsoft InTune

Requirements

  • Windows Server, Microsoft 365 and Azure
  • Active Directory, Entra ID and Intune
  • Networking, DNS, DHCP, VLANs and firewalls
  • Hyper-V and virtualisation
  • Backup and disaster recovery solutions
  • PowerShell

What they’re looking for:

  • At least 3 years’ experience in IT Support/2nd Line.
  • MSP experience would be a real advantage.
  • Strong troubleshooting and problem-solving skills.
  • Confident managing escalations and communicating with customers.
  • Someone happy to get hands-on, support colleagues and attend customer sites when required.

25 days holiday, pension, paid overtime and additional on-call allowance.

A good opportunity for someone looking to develop their infrastructure skills within a varied and customer-focused technical environment.

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