IT Dynamics 365 CE Developer II

Dynamics 365 CE Developer II to fulfill full lifecycle technical development of Trugreen’s Dynamics 365 platform including estimation, development, testing and support. This position will work closely with IT and internal Business teams to build out Trugreen’s Dynamics 365 roadmap and implement that vision alongside Trugreen’s IT Architecture and Software Development team(s)., * Work with Architects, Development team, Business Analysts, and Business users to produce software solutions

• Develop, implement, and configure approved requests for application features on the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms
• Contribute to help the team to maintain support for the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms to enhance user experience
• Sales/Customer Service and Microsoft 365 Customer Insights
• Develop scripts, identify, and resolve application bugs on Microsoft Dynamic 365 projects and Customer Insights-based
• Contribute to code reviews, best practices, and CRM customization standards to be utilized on Dynamics CRM
• Build and configure CRM forms, views, dashboards and workflows, plugins, web resources/scripts
• Build, update, and configure Customer Insights artifacts to help support the Marketing Team
• Build endpoints to integrate Dynamics with external systems and sources using SOAP, XML, and REST APIs along with different integration patterns
• Create and maintain schema and code to support system/program requirements and adhere to company standards, policies, and procedures
• Create and maintain appropriate user and technical documentation, in addition to support playbooks
• Work with clients to resolve problems in a timely manner and escalate as appropriate
• Work independently, balance multiple/competing priorities, and execute accordingly, California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm., * Bachelor’s Degree in Computer Science, Information Systems, or related field of study or 5+ years applicable equivalent work experience
• Should have 5+ years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules (Sales, Customer Service and Customer Insights)
• Dynamics 365 CE/CRM cloud experience preferred
• Mandatory Qualifications 5+ years working with JavaScript, HTML, CSS, Dynamics 365, CRM SDK, Custom plug-ins for Dynamics CRM
• Hands on Experience with and/or Knowledge of the Power Platform components (Power Apps, Power Automate, Power BI)
• Experience with agile development and source control management through Azure DevOps
• Experience in the design, maintenance and implementation of web applications that interact with database systems
• Experience working with business, engineering, and product teams to translate visions and requirements to Application Development teams

Knowledge, Skills, and Abilities

• Think strategically and balance short-term needs with longer-term business priorities
• Quick learner who can adapt to changing priorities
• Self-Driven team player, with a very strong work ethic and high energy able to work effectively independently or collaboratively with end-users, clients, implementation/developers while maintaining professionalism
• Must demonstrate initiative and ownership of assigned responsibilities
• Be familiar with Agile/Scrum methodologies and best practices
• Excellent verbal, written, computer, technical communication, and presentation skills
• Possess strong task management and communication skills
• Demonstrated ability to manage multiple tasks and/or projects to meet short turn-around times while effectively adhering to strict quality control standards
• Possess project experience regarding estimates and deliverables with a high degree of accountability
• Microsoft Dynamics Certifications a plus, * Low to moderate

Adverse Conditions

• Minimal

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Ability to speak, read and write fluently in English is required.

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.