Kauai- Desktop Support Technician

We are seeking a Desktop Support Technician to assist with a large-scale PC Lifecycle Replacement project. This position will support hardware and software deployments, image and configure machines, troubleshoot technical issues, and decommission outdated equipment. Additional duties may be assigned as needed., * Deploy, image, and configure desktop and laptop computers

• Troubleshoot hardware and software issues
• Assist with device replacements and workstation setup
• Decommission, inventory, and recycle outdated equipment
• Provide technical support to end users
• Document work performed and maintain asset records
• Support project-related tasks as assigned

• Desktop Support
• Technical Troubleshooting
• Customer Service
• Active Directory
• Hardware and Software Support
• Windows Operating Systems
• Technical Support
• PC Imaging and Deployment
• Help Desk Support
• Microsoft 365 / Office 365

Qualifications

• Basic experience troubleshooting hardware and software issues
• Experience imaging and deploying devices
• Strong customer service and communication skills
• Ability to lift and move equipment weighing up to 50 pounds when necessary
• Ability to work independently and as part of a team, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.