Desktop Support Technician

Operations Communication Microsoft 365 Issue Tracking Desktop Support Customer Service Active Directory Order Processing Technical Issues Technical Support Microsoft Windows Business Valuation Information Privacy Full Stack Development Business Transformation Interpersonal Communications Equipment Upgrade Implementation Troubleshooting (Problem Solving) $49,920 - $52,000 / yr Posted yesterday, We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across clinical and administrative environments. The ideal candidate will provide hands-on support for hardware, software, and network issues, with a strong focus on customer service and timely resolution through the Ivanti Ticketing System. - Swapping out the old hardware with new work stations. - Collaborate with IT teams to develop and execute a comprehensive upgrade plan. - Provide technical support and troubleshooting during the upgrade process. - Document and communicate project progress, issues, and resolutions. - Ensure compliance with security and data protection policies. - Collaborate with vendors and other stakeholders to resolve technical issues. - Managing Depo operations, including order processing. - Handling replacement machines for Windows 11 and coordinating equipment upgrades.

• Operating from the Depo located on the ground floor of One Park.

Desktop, Support, Troubleshooting, Active directory, Windows, Customer service, Technical support, Imaging, Office 365, Printers, Additional Skills & Qualifications - Proven experience in desktop support and Windows operating systems. - Reviewing knowledge of Windows 11 features and compatibility requirements. - Excellent communication and interpersonal skills. - Documentation skills - Mac experience is a plus, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.