RECORD MANAGEMENT SYSTEM MANAGER

Niche RMS Manager

This position is responsible for maintenance of the departments RMS domain and connectivity to external servers.

The employee will have the responsibility of:

• Being the liaison between department, host agency Program Manager, and RMS Solution Specialist, to assist in the implementation of program changes, updates, corrections, and other system fixes
• Conducting proactive monitoring and highlight corrective actions required to ensure the continued efficient operation of NicheRMS
• Ensuring access/access levels are maintained and regularly audited
• Recommending and performing application tailoring
• Creating and maintaining tools and scripts needed to automate administration tasks
• Performing troubleshoots and diagnoses to resolve network and system problems
• Providing detailed analysis and feedback to management on RMS issues
• Providing helpdesk for the NicheRMS system
• Conducts training of new and incumbent employees

Systems Administration/Management, Project/Program Management, Corrective Action, Operations Management, Auditing, Scripting (Scripting Languages), Administrative Skills, Identify Issues, Network Systems, Problem Solving Skills, * Bachelor’s degree in computer science or related field and;

• Minimum of five years of experience in database and system administration, computers, and software applications or;
• Any equivalent combination of related education and experience

Special Requirements:

• Must have a valid Texas driver’s license by date of hire
• Must pass a thorough background investigation
• Maintains CJIS security certification.

As an employee with the city of Killeen some benefits are:

• Health insurance from Blue Cross Blue Shield of TX
• Dental and Vision insurance
• Life insurance
• Retirement through TMRS (Optional 4579(b) Accounts)
• Paid Vacation and Sick Leave
• 13 paid holidays
• Wellness Events & Free Gym Membership