M365 Exchange Engineer

Madison-Davis, LLC
Charlotte, NC, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory JIRA User Authentication Microsoft Azure Microsoft Online Services Domain Name System (DNS) Microsoft Exchange Server Microsoft Office Microsoft Software Windows PowerShell Enterprise Software Applications
+2 more
Software Troubleshooting Servicenow

Job description

A financial-services technology organization is seeking a hands-on M365 Exchange Engineer to manage and strengthen enterprise Microsoft communications infrastructure., The engineer will focus on Exchange Online and on-premises/hybrid Exchange, Microsoft Teams governance, Microsoft Purview retention and compliance, and Entra ID authentication. The position involves advanced administration, complex troubleshooting, operational support, and automation within a secure enterprise environment., * Administer and troubleshoot Exchange Online, Exchange Server, and hybrid Exchange infrastructure.

  • Diagnose complex messaging problems involving mail flow, transport rules, routing, connectors, and directory synchronization.
  • Maintain email-security protections, including Exchange Online Protection, Defender for Office 365, and email authentication configurations.
  • Manage Microsoft Teams policies, guest access, external collaboration, and lifecycle governance.
  • Support Microsoft Purview retention and compliance configurations across enterprise Microsoft 365 services.
  • Assist with Entra ID authentication, enterprise application integrations, SSO, and Conditional Access.
  • Build and maintain PowerShell automation for platform administration and troubleshooting.
  • Collaborate with infrastructure, identity, and cybersecurity teams on incidents and platform improvements.
  • Support audits, change management, documentation, and operational controls.

Requirements

Microsoft Exchange Server, Microsoft Exchange Server, Financial Services, Microsoft Infrastructure, Microsoft Product Family, Authentication, Operational Support, Automation, Identify Issues, Maintain Compliance, * Advanced hands-on Microsoft 365 engineering or administration experience.

  • Strong Exchange Online and on-premises/hybrid Exchange expertise.
  • Demonstrated experience troubleshooting complex mail-flow and messaging issues.
  • Microsoft Teams governance and administration experience.
  • Technical experience with Microsoft Purview retention and compliance.
  • Entra ID authentication, SSO, and hybrid identity knowledge.
  • PowerShell scripting and automation skills.
  • Familiarity with Active Directory, DNS, certificates, Group Policy, and enterprise email protection.
  • Strong troubleshooting, communication, documentation, and technical ownership.
  • Availability to work onsite three days weekly in Charlotte or Winston-Salem.

PREFERRED EXPERIENCE

  • Teams Phone, Teams Rooms, Auto Attendants, and Call Queues.
  • Teams integrations with Jira, ServiceNow, or similar platforms.
  • Broader Microsoft Azure and security-platform experience.
  • Experience supporting regulated enterprise infrastructure.

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