Senior Solutions Engineer - Financial Markets & Cloud Solutions

We seek a candidate with pre-sales or systems engineering experience in financial markets or telecoms, strong technical and commercial skills, and excellent communication. The role is based in New York, with some travel. Proven presentation and customer-facing abilities, respect from clients and colleagues, and ability to work under pressure are required., * 5 plus years of relevant experience as a Sales Engineer, Solutions Engineer, Solutions Architect, or similar customer-facing technical professional. \n

• Experience working with complex enterprise customers and architectures. \n

• Strong customer-facing communication and presentation skills. \n

• Demonstrated ability to conduct technical discovery and translate requirements into solution architectures. \n

• Experience supporting complex presales opportunities from discovery through technical validation and handoff. \n

• Ability to communicate effectively with technical specialists, business stakeholders, and senior customer leadership. \n

• Strong problem-solving skills and the confidence to challenge assumptions when technical requirements or proposed approaches introduce unnecessary risk. \n

• Ability to work effectively across Sales, Product, Engineering, Professional Services, and Managed Services organizations. \n

• Ability to operate independently while collaborating within a geographically distributed global team. \n

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Experience with financial markets, capital markets, trading environments, or a Financial Markets Services Provider is a significant advantage, but not mandatory.

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A Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical discipline is preferred, although equivalent professional experience will also be considered., Knowledge of application integration patterns and industry technologies is desirable, including

IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions.

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Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

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Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients’ success.

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www.IPC.com

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Overview of the Team

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The IPC Sales Engineering team bridges customer needs and IPC technology, providing solution design, technical credibility, and risk mitigation to ensure successful sales outcomes and long-term customer success, supported by a globally distributed team that delivers consistent expertise, regional insight, and exceptional coverage across all major financial markets.

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Role Overview:

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A Senior Solutions Engineer (SE) at IPC Systems acts as the technical authority and trusted advisor throughout the sales lifecycle. The SE translates customer business and operational requirements into resilient, compliant, and supportable IPC solutions, while enabling the Sales Team to win business without introducing delivery or operational risk.

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The SE is accountable for solution accuracy, technical credibility, and design integrity, not commercial pricing or managed services commercial structuring.

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This role, based in New York, with clients located throughout North America and Canada.

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The role includes:

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• Direct Client activities - delivering presentations, design workshops, responding to RFPs and preparing solutions proposals and bids as well as an on-going life cycle account support. \n

• External 3rd party / Partner interaction - working within the eco system in co-operation with 3rd party consultancies and other vendors and service providers. \n

• Bid support - RFI, RFP response preparation and complex solution proposals * Indirect support to distribution and regional offices to ensure that product and corporate messaging is accurate and on point. \n

• Working with product management, marketing, and other internal IPC functions to ensure a quality life cycle support to existing Clients and a constructive input and competitive market feedback aimed at new product and service specification and campaigns. \n

• Work with Account Manager to drive closure of business. \n

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• To discover, understand and define customer requirements \n

• To position the benefits of IPC solution in the context of the target environment \n

• To respond to a broad range of technical solutions questions \n

• To design customized solutions that may range from optimization of standard product configurations to complex design projects involving integration of 3rd party products. \n

• To prepare, host and deliver tailored Customer presentations and demonstrations \n

• Products, solutions, services, benefits, features, technical details, and designs \n

• Technology direction and roadmap \n

• Integration and Compliance solutions \n

• To generate responses to RFP questions as part of a bid team that are: \n

• Technically accurate, credible and in context \n

• Professionally written, concise and easily understood, with clear, high-quality graphics \n

• Geared to promote IPC’s strengths \n

• Delivered to agreed schedules \n

• To provide a conduit between Clients Sales executives, Sales Support and IPC Product Management for product enhancements and other requirements. \n

• To provide Product and Solution education for internal groups, including Sales teams, new hires, Finance, Executive Management, and others \n

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Essential Skills and Experience to be Successful in this Role:

\n, At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.

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What is in It for You?

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At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees.

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In addition to a collaborative, high-performing team environment, we are pleased to offer benefits including:

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• Competitive Base Salaries \n

• Medical Coverage, Dental and Vision, Short/Long Term Disability, AD&D and Life Insurance Coverage \n

• 401(k) plan with matching contributions \n

• Flexible PTO plus Public Holidays \n

• Additional Time off for Charity Work and Volunteering \n

• Pet Insurance \n

• ID Theft insurance \n

• Tuition Reimbursement \n

• Certification Bonus Program \n

• Access to “IPC University” our Internal E-Learning Platform \n

• Structured Onboarding Training and Peer Mentor Support \n

• Enhanced Parental Leave \n

• Wellness Program \n

• Employee Referral Scheme \n

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At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.