Intelligent Services Account Engineer I

As an Intelligent Services Account Engineer, you will provide exceptional consultative services to our Intelligent Services customers. You will work closely with a Services Account Manager and Remote Support Specialist on each of your assigned accounts to ensure our customers see their buildings as an asset to help reach their goals rather than just another expense to their business. You will analyze utility bills, live energy, and building automation data to determine the most important actions for the client to take to make progress towards their unique goals and validate results for actions previously taken. Your success will lead help us to earn more Trane customers for life and grow our share of the customer’s business.

If you have building automation, HVAC, and/or energy expertise and a desire to be our strategic customers’ most trusted advisor, this may be the next opportunity for you.

Responsibilities include, but are not limited to:

• Facilitate the development and delivery of Intelligent Services consultation reports in a timely and professional manner.
• Researches facilities energy usage and provides interpretation of utility bills to clients.
• Monitors and analyzes energy consumption and costs, including performance against standards and benchmarks.
• Monitors assigned contract hours with the goal of maintaining and improving contract margins, reaching applied time goals, and exceeding contractual obligations and customer expectations.
• Presents compelling technical business case presentations for comprehensive projects as required.
• Leads sales process when appropriate.
• Generates numerous leads for assigned accounts, especially Energy Services and Controls.
• Uses data to help the sales team to quality and quickly close or abandon opportunities.
• Fully understands Trane’s energy solution offerings and is able to present products and solutions most relevant to the customer’s technical needs.
• Leads the technical analysis of facilities and their usage to determine creative solutions and savings opportunities.
• Identifies, develops, estimates, and proposes Energy Conservation Measures (ECMs).
• Assists with initial opportunity assessments for guaranteed energy savings projects.
• Support sales team in the acquisition of new Intelligent Services clients.

• Bachelor’s degree in Engineering or related technical field preferred with 1-3 years of related industry experience.
• In lieu of degree, a minimum of 8-10 years of related industry experience required in addition to a High School diploma.
• Strong familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls required.
• Proficiency in Microsoft Office products. Mastery in Excel preferred.
• Exceptional customer service and interpersonal skills.
• Strong organizational skills and a focus on execution.
• Ability to follow directions and team well with others.
• Motivated, self-starter who can work independently.
• Valid Driver’s license with a clean driving record.

Participez à notre mission ! En tant que leader mondial dans la création de solutions climatiques confortables, durables et efficaces pour les bâtiments, les habitations et les transports, il est de notre responsabilité de placer la planète au premier plan. Pour nous, chezTrane Technologies, et à travers nos activités, y comprisTrane®etThermo KingLa durabilité n’est pas simplement une façon de faire des affaires-c’est au cœur de notre activité. Osez-vous regarder les défis mondiaux et y voir des opportunités porteuses d’impact ? Souhaitez-vous contribuer à bâtir un avenir meilleur ? Si la réponse est oui, nous vous invitons à envisager de nous rejoindre pour repousser les limites du possible en faveur d’un monde durable.