Systems Administrator

Client is seeking a System Administrator over Microsoft 365 (including voice) and Azure Cloud environments. As a System Administrator you will install, maintain and support clients servers, data storage, enterprise business applications, and computer equipment in a manner that ensures maximum efficiency and results in minimal downtime and disruption of services.

In this position, you will:

• Administer and support Microsoft 365 (including Teams Voice), Azure, and related cloud applications to ensure performance, reliability, and security
• Monitor system health, alerts, and performance; troubleshoot and resolve issues proactively
• Manage user accounts, access controls, licensing, and security configurations
• Perform backups, data recovery, and system maintenance activities
• Maintain and support hybrid cloud/on-prem infrastructure integrations
• Apply patches, updates, and upgrades to cloud and enterprise systems
• Collaborate with vendors and internal teams to resolve technical issues and implement solutions
• Identify system inefficiencies and implement approved performance improvements
• Develop and maintain Microsoft 365 solutions (Power Apps, Power Automate, Power BI, SharePoint Online)
• Translate business requirements into scalable technical solutions and workflows
• Ensure proper governance, documentation, and compliance for systems and applications
• Support and lead cloud and infrastructure-related projects
• Evaluate emerging technologies and recommend improvements aligned with business needs

• Associate degree in Computer Science or related field with 4+ years of relevant experience, OR Bachelor’s degree with 3+ years of experience
• 3-4+ years of experience supporting Microsoft 365, Windows OS, and desktop environments
• 3-4+ years of experience with cloud platforms (Azure preferred; AWS or similar acceptable)
• Experience supporting Microsoft Teams, including Teams Voice
• Experience with Microsoft 365 development tools (SharePoint Online, Power Platform)
• Strong troubleshooting, problem-solving, and system performance analysis skills
• Experience with Windows Server (2012/2016) and Windows 10 environments
• Ability to manage user access, security, and system configurations
• Strong communication skills and ability to work across technical and non-technical teams
• Ability to prioritize and manage multiple support requests effectively
• Valid driver’s license

Nice to have:

• Experience with direct end-user support in a corporate environment
• Experience with mobile network environments
• Advanced Microsoft 365 / Power Platform development experience