Telecom Wireless Services Provisioner

Optomi LLC
Charlotte, NC, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

4G (Telecommunication) LTE (Telecommunication) Data as a Services IP Addressing Mobile Network Operator Wireless Telecommunications 5G NR

Job description

The Telecom Analyst I will support the procurement, provisioning, tracking, and management of wireless telecommunications services. This individual will coordinate with external carriers, vendors, telecom engineers, and internal customers to ensure services are delivered accurately and efficiently., * Process wireless service requests, including new installations, service changes, and disconnects. \n

  • Coordinate with wireless carriers and vendors to procure and provision services. \n

  • Track service orders, resolve issues, and escalate carrier-related delays. \n

  • Communicate service delivery updates to customers, technicians, and engineers. \n

  • Maintain accurate telecom inventory and circuit management records. \n

  • Audit wireless inventory and telecom billing for accuracy. \n

  • Support wireless asset lifecycle management. \n

  • Identify process improvements and assist with the adoption of new telecom technologies. \n

Requirements

This role will focus on wireless service provisioning, carrier coordination, telecom inventory management, and billing accuracy. The ideal candidate has experience working with wireless voice and data services, managing carrier relationships, and coordinating service requests from installation through disconnect., * At least 3 years of telecommunications experience, preferably in wireless or cellular provisioning. \n

  • Experience supporting wireless voice and data services. \n

  • Experience working with telecom carriers, vendors, and carrier portals. \n

  • Knowledge of 4G, LTE, 5G, IP addressing, and SIM management. \n

  • Familiarity with wireless identifiers, including ESN, IMEI, MEID, and MDN. \n

  • Strong communication, customer service, troubleshooting, and organizational skills. \n

  • Experience managing telecom assets, circuits, contracts, and inventory. \n

About the company

Optomi, in partnership with a leading energy and utilities company, is seeking a Telecom Analyst I to support wireless telecommunications services across the enterprise.

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