Support Technician, Consolidated Services

Provides administrative support work in assisting district administrators in planning, coordinating, monitoring, and facilitating administrative actions and processes.

Essential Functions

1. Researches and compiles data, and prepares reports and correspondence.

2. Organizes and tracks the status of legislation, application or case record processing, responding to complaints, and/or resolving work related problems.

3. Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities.

4. Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems.

5. Prepares correspondence relating to administrative activities for the purpose of presenting information, or resolving complaints or work related problems.

6. Maintains administrative records and files.

7. Attends meetings to provide or clarify information, facilitate processes, or resolve problems.

8. Performs other duties as assigned.

Open requirements: Four (4) year combination of education, training, and experience in administrative work or related area.

Promotional requirements: NA

Licensing: Depending upon assignment, a valid Florida Driver’s License may be required prior to appointment and must be maintained during employment in this class.

Knowledge, Skills, and Abilities

• Knowledge of administrative practices, methods, and procedures relating to administrative support areas
• Knowledge of research and statistical methods and techniques
• Strong word processing, spreadsheet, database, diagramming, and/or presentation software skills
• Strong oral, written, and interpersonal communication skills
• Strong data research, compilation, analysis, and presentation skills
• Strong calculator, personal computer, fax, and office equipment operation skills
• Ability to resolve work related problems or complaints
• Ability to use judgment in search for solutions or improvement to work processes
• Ability to coordinate work activities
• Ability to research and compile data, prepare written reports and correspondence
• Ability to interpret laws, rules, and regulations
• Ability to operate standard office equipment such as personal computers, copiers, fax machines, and related equipment
• Ability to read, understand, and apply job-related rules, policies and procedures
• Ability to prepare reports

DCPS offers a competitive salary schedule and generous supplements for select hard to staff subject areas. Our starting teacher salary is the highest in the Northeast Florida region! Annual teacher salaries range from $39,500 -$73,000 based on degree and experience.

Duval County Public Schools in Jacksonville, Florida is the 22nd largest school district in the nation and the sixth largest school district in Florida. The district is committed to ensuring that students are prepared for success in college or a career, and life. In addition, the district will make sure its mission of providing educational excellence is reflected in every school, in every classroom, for every student, every day.

DCPS currently serves approximately 128,000 students in grades Pre K-12 and operates 163 schools. In addition to its traditional, comprehensive schools, DCPS is known for its diverse magnet schools and themes and nationally recognized high school programs that include rich acceleration and vocational programing.