Front End Adjuster

The Claims Adjustor is responsible for evaluating claims from start to finish using exceptional customer service qualities.

• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility
• Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
• Manages a high call volume with exception communication and customer service skills
• Successfully works independently and in a team atmosphere.
• Skillfully adapts and uses critical thinking and problem-solving issues.

User Interface/Experience (UI/UX), Claims Processing, User Interface/Experience (UI/UX), Claims Processing, Customer Service Evaluation, Customer Relations, Organizational Skills, Develop and Maintain Customers, Call Volume, Customer Support/Service, Required

• Minimum 1-2 years of call/contact center experience
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and industry standard web applications
• Ability to maintain a high level of confidentiality

Preferred

• Minimum of 3-5 years claim handling experience
• Bilingual is a plus, not required
• Service Advisor or Service Drive experience a plus
• Basic mechanical knowledge of automotive systems.

What We Offer:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.