Salesforce Technical Architect
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Role details
Tech stack
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Job description
We are seeking an experienced Technical Architect to lead a large-scale migration from Microsoft Dynamics/Dataverse to the Salesforce platform. This role will be responsible for designing the endtoend data migration strategy, integration architecture, and overall technical blueprint for a complex, high-volume CRM environment within the hospitality/gaming domain., * Lead CRM migration architecture from Dynamics/Dataverse to Salesforce (Sales, Service, Marketing, Data Cloud).
- Deep understanding of Salesforce data model, architecture and working knowledge
- Design and oversee data extraction, mapping, transformation, and loading using ETL tools (MuleSoft, Informatica, ADF).
- Define API-led integration architecture using MuleSoft for upstream and downstream systems (loyalty, booking, dining, mainframe source systems).
- Establish a tiered data strategy: operational data into Salesforce; historical and analytical data into Data Cloud or external data lake.
- Align Salesforce objects (standard & custom) to current business processes and customizations.
- Provide technical leadership for developers, data engineers, and integration specialists.
- Ensure security, PII compliance, and data governance throughout the migration.
- Develop cutover plans, delta migration approach, validation, and rollback strategies.
Requirements
migrating experience from Microsoft Dynamics to Salesforce., * 8+ years in enterprise CRM/data architecture, with hands-on migration experience from Dynamics * Salesforce.
- Knowledge of Dataverse, Salesforce data model, Bulk API v2, and large-volume migration patterns.
- Strong expertise in MuleSoft or similar iPaaS platforms.
- Experience with Azure data pipelines (ADF, Databricks) or equivalent.
- Proven ability to lead architecture for large data sets (1TB+) and complex integrations.
- Familiarity with hospitality/gaming, loyalty, or multi-property customer engagement is a plus.
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