Technology Services Technician I

GENERAL ESSENTIAL DUTIES Installs, maintains, sets up and operates a diverse range of technology equipment including, but not limited to, computer systems and peripherals, video technology systems, and audio-visual equipment; maintains server(s); adds and modifies user settings for access to school servers; ensures backup devices are configured and operate properly; performs proper backup procedures as required; loads computer software on servers and computers; sets up and configures new and existing instructional and administration for Windows computers; performs software updates as required; oversees maintenance, security, surplus, and proper usage of technology equipment; troubleshoots and maintains common technology equipment problems; including the replacement of damaged, non-working or missing parts; troubleshoots and resolves basic network problems. Serves as an on-site resource person for school-site users of technology equipment; assists staff and students in the use, operation, and troubleshooting of operating systems and application software packages; responds to hardware and software service requests determines appropriate course of action and communicates with appropriate district-level technology support staff and/or vendors to facilitate service and/or repair; confers with staff, users, and management to establish requirements for new systems or modifications; communicates school site technology networking concerns and problems to appropriate district-level technology support staff. Keeps and maintains an accurate inventory of school-site technology equipment, including the tagging of technology assets; keeps and maintain an accurate log of all equipment replacements; maintains records on all technology service requests; schedules and coordinates the use of technology equipment on the school campus; attends scheduled meetings with district-level technology support staff; assist on-site personnel in the development and implementation of training, The eligibility list created by this recruitment may be used to fill both substitute and permanent positions. - 100% employer contribution towards employee and family premiums - Award-winning schools - Community with World-famous attractions BASIC FUNCTION Under the direction of a school site principal or the Director of Information Systems, maintain school site computers, associated peripherals, and other technology equipment; provide technical support to school site administration, staff, and students; and be a liaison between school site personnel and district-level technology support staff; performs related duties as assigned.

MINIMUM QUALIFICATIONS Any combination of education, training, and/or experience that demonstrates that the applicant is likely to possess the required skills, knowledge, and abilities may be considered. EDUCATION: Required: Graduation from high school, supplemented by specialized training in basic computer programming or a related field. Preferred: Computer-related Associate of Arts degree. EXPERIENCE: Required: Two years of responsible work experience in the operation and management of technology systems and equipment. LICENSES AND OTHER REQUIREMENTS: License/Insurance Certification: Access to reliable transportation for job-related travel. Industry Certification: A+/Network +/IC3/MCP certification is desirable.