Senior AI CX Solutions Architect

Zendesk
San Francisco, CA, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence Software as a Service Zendesk

Job description

Zendesk in San Francisco, CA seeks a Senior Solutions Consultant to drive AI-powered CX/ES initiatives. You will partner with Sales, Product, Engineering and Customer Success to architect scalable solutions leveraging Zendesk APIs and cloud platforms.

Requirements

Ideal candidates bring 5+ years in SaaS presales, strong AI literacy, and the ability to translate complex tech into business value. Occasional travel applies; hybrid in-office schedule with on-site collaboration.

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