Snow Specialist

• The Snow Specialist is responsible for supporting Branch Teams in Snow and Ice Management through Service Partner identification and engagement, estimate support, renewal planning, contract compliance and administration, safety/training, production planning, start-up/shutdown processes, in-storm and post-storm responsibilities, and inventory/equipment management. This role also works with Branch Managers to achieve profit goals for the company while consistently improving market share. Duties and Responsibilities: Service Partner Identification & Engagement

• Procurement/outreach
• On-site visit (subcontractor office/yard) /Relationship development
• Onboarding - General contract collection and compliance, including reference checking
• Enroll service partner for planned job sites and introduction to branch team
• Lead Subcontractor optimization to ensure quality and efficiency

• Assist in subcontractor pricing reviews/negotiations New Contract / Renewal Support

• Support branch teams / COE team with new opportunities, renewal targets, service proposals and contract creation
• Support the estimators with a collection of critical data needed to estimate properly
• Estimate reviews
• Support Snow book of business meetings

• Coordinate with Account Managers to ensure CRM accuracy Contract Compliance / Administration

• Customer Contracts / Pricing Agreements
• Regular review of contract collection status (how many contracts returned vs. outstanding)
• Review key contract points on returned contracts (glaring cross-outs, etc.)
• Coordinate with AM to ensure all contracts/pricing agreements are uploaded in CRM in a timely fashion

• Ensures contracted prices align in the Snow billing workbook once verified Subcontractor Compliance:

• Assist Branch teams in the creation of subcontractor agreements and pricing exhibits (ensures profit margin maintenance/expansion)
• Help in pricing negotiations
• Assist in subcontractor document collection and compliance

• Coordinate with Branch to ensure all subcontractor documents are uploaded in a timely fashion Safety / Training

• Participate in all aspects of snow training with DOSO, RSM, REM, and Director of EH&S Production Planning

• Coordinate with branch teams to validate Production/Snow Organizational Charts
• Present for Org Chart reviews with DOSO, RSM and REM

• Job scripting, production planning on larger opportunities Start-up Process

• Assist in the construction/location of salt bins/storage areas
• Assist in Preseason Damage Inspections, including photo documenting, reporting, subcontractor, tour completion, and uploading photos/scanning reports
• Assist/confirm sites are staked by target dates
• Coordinate rental delivery dates

• Assist branch teams and REM with equipment preparations Equipment/Inventory Management

• Bulk Salt/Bagged Material Procurement
• Maintain inventory tracking by 1st and 3rd person inspections
• Order materials as needed, primary contact to salt provider
• Monitor/assist pre-storm and post-storm equipment checks
• Identify storage solutions

• Ensure materials are stored properly In-Storm / Post-Storm Responsibilities

• Support Branch and COE teams, subcontractors with on site visits during active events

• Aid Branch in Snow billing Equipment Shutdown

• Assist REM and branch teams in equipment testing and performance, repairs, and retired equipment.

• Ensure all equipment and small tools are inventoried and stored properly Shut-Down Process

• Assist in deconstruction of salt bins/storage areas and ensure area is cleaned to client satisfaction
• Assist in Post post-season damage Inspections including photo documenting, reporting, subcontractor tour completion, and uploading photos/scanning reports
• Communicate to AM damages noted for communication to the customer with repair expectations
• Communicate to the service partner any damage that needs repair, get scheduled dates
• Ensure all documented damage is repaired to client satisfaction
• Assist in Customer Signoff/Vendor retainage
• Assist/confirm stakes are removed by target dates
• Ensure rental equipment complies for return

• 2- or 4-year business-related degree; 2- or 4-year general degree with coursework in the landscape field or certification by a landscape association; or equivalent industry experience, with or without a degree
• Minimum of 5 years supervisory experience in the snow and ice management arena
• Able to drive all company vehicles
• Proficient in various computer programs, including Excel, Word, Estimating, and job costing systems
• Manage multiple projects, deadlines, and demands
• Resolve problems while keeping in mind the best interests of the company, client, and employees
• Communicate and coordinate with multiple remote resources and team members
• Make decisions, including unpopular ones, in the best interest of the company
• Communicate clearly, comfortably, and effectively with clients, team members, and management
• Prioritize and plan work to maximize efficiency
• Work with numbers accurately
• Complete paperwork accurately and timely
• Good knowledge of industrial materials and equipment used in snow removal and landscaping
• Good working knowledge of math and business formulas, including gross margin

• Understanding of P & L statements Physical Demands/Requirements:

• Constant operation of a computer and other office productivity machinery, such as a calculator, photocopier, and computer printer
• Position is sedentary; must be able to remain in a stationary position for a majority of the time
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.

This job description is subject to change at any time. Compensation Pay Range: $65,000 to $80,000 BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process . It’s Not Just a Team. It’s One BrightView.