ERP Support Specialist

Be an Early Applicant Remote Hiring Remotely in USA Senior level Remote Hiring Remotely in USA Senior level Provides functional and technical support for Epicor Prophet 21 and future Oracle NetSuite operations. Responsibilities include troubleshooting, ERP configuration, report and label development, SQL-based data analysis, user training, documentation, vendor coordination, system testing, integrations, and process improvement. The role also supports ERP conversions, reporting initiatives, data warehouse projects, and business process automation. The summary above was generated by AI Job Summary & Responsibilities

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don’t have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style., As an ERP Support Specialist, you will provide day-to-day technical and functional support for the company’s ERP environment, with an initial focus on Epicor Prophet 21 and a future transition toward Oracle NetSuite. You will collaborate with business users, IT staff, and external vendors to understand requirements, troubleshoot issues, improve business processes, and develop reporting solutions., * Provide day-to-day functional and technical support for Epicor Prophet 21, with the opportunity to support Oracle NetSuite as the company’s ERP strategy evolves.

• Partner with business users to understand requirements and determine whether needs can be addressed through existing ERP functionality, configuration changes, or new reporting solutions.

• Troubleshoot ERP-related issues and coordinate with internal IT staff and external vendors as needed.

• Prepare, analyze, and distribute recurring and ad hoc reports to key stakeholders.

• Develop and maintain custom Prophet 21 reports, event triggers, forms, labels, and data streams.

• Support label development and printing solutions within Prophet 21 and BarTender.

• Maintain existing data connections to ERP tables and views, using basic SQL queries and joins when needed to support reporting and analysis.

• Assist departments with data and reporting requirements involving vendors, customers, and internal users.

• Support ERP-related projects, including system conversions, enhancements, testing, training, and ongoing system support.

• Identify opportunities to improve business processes and increase automation.

• Assist the IT team with data warehouse, reporting, and system integration initiatives.

• Educate users on ERP functionality, processes, and best practices.

• Create and maintain system documentation, report specifications, and user instructions., Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration. Top Skills: Microsoft Office Suite OneImaging

Systems Administrator

An Hour Ago Remote USA 60K-75K Annually Mid level 60K-75K Annually Mid level Healthtech Administer the company’s SaaS, cloud, identity, endpoint, and security platforms. Manage access, SSO, MFA, SCIM, audit logging, vendor security, user lifecycle, device policies, and automation using scripts and APIs. Respond to security incidents, maintain compliance controls and runbooks, provide tier 1-2 IT support, manage hardware and assets, and document internal procedures. The role requires broad systems ownership across AWS, Google Workspace, Rippling, and numerous business applications. Top Skills: ActivecampaignAdobeAdvancedmdAircallAmazon Web Services (Aws)AnthropicAws CloudtrailAws GuarddutyAws IamAws Security HubBashBrazeDatabricksDatadogFigmaGoogle SecopsGoogle WorkspaceGreenhouseHipaaIntercomIntuneIso 27001JAMFKandjiLinearLinkedInLucidmacOSMdmMfaMongodb AtlasNordvpn TeamsNotionOpenai ApiPostmanPowershellPythonRest ApisRipplingSalesforceSAMLScimScribeSentrySoc 2SplunkSsoStytchTerraformTwilioVirtruWaystarWindowsZendeskZoom Liberty Mutual Insurance

Technical Claims Specialist, Workers Compensation

2 Hours Ago Remote or Hybrid 75K-140K Annually Senior level 75K-140K Annually Senior level Artificial Intelligence * Fintech * Insurance * Marketing Tech * Software * Analytics Investigates, evaluates, reserves, negotiates, and resolves complex, high-severity workers compensation claims. Determines coverage and compensability, manages litigation and settlement activities, identifies fraud and subrogation opportunities, analyzes claims data, maintains reserves, advises management, and trains less experienced staff. Top Skills: ExcelMicrosoft Powerpoint

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The ideal candidate will have hands-on experience with Epicor Prophet 21 data analysis and a working knowledge of Microsoft SQL Server, including writing basic queries, supporting reports, and working with data across multiple databases. Experience with Oracle NetSuite is beneficial but not required; the ability and willingness to support the platform as our ERP strategy evolves is essential., * Working knowledge of Microsoft SQL Server and SQL Server Management Studio, including basic queries, joins, reporting support, and issue troubleshooting.

• Experience with Epicor Prophet 21 development and configuration tools, including DynaChange Menu Designer, Screen Designer, and Tab Designer.

• Familiarity with reporting and labeling tools such as:

• BarTender

• Visual CUT

• Crystal Reports Designer

• Crystal Reports Server

• SAP BusinessObjects Central Management Console

• Experience with Oracle NetSuite is beneficial but not required. A willingness to learn and support NetSuite as the company’s ERP environment evolves is expected., * Bachelor’s degree in computer science, information systems, or related field.

• At least 5 years of experience in Epicor Profit 21 analysis, configuration, and report development.