Desktop Support Analyst
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Role details
Tech stack
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Requirements
| Desktop Support | Consultant 2 | 3-5 years of experience, · Beginner knowledge on Active Directory, Group Policy· |
· Hands on experience for Windows, & IoS Corporate Devices·
· Coordinate with multiple teams for resolving incident and executing change tickets·
· Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·
· Strong troubleshooting skills for Desktop, Laptops & Peripheral devices
Must Have Skills
· 3+ years of hands-on experience, managing below technologies·
· Microsoft Desktop Family Operating System (Win 7/10)·
· Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·
· Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·
Good to Have Skills
· Very good verbal and written English communication and presentation skills·
· Effective time management, team handling and organizational skills·
· Client interaction and escalation management.
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Prepare application
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