Desktop Support Technician

The CSI Companies
San Luis Obispo, CA, United States
3 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory JIRA Issue Tracking Systems Networking Basics Peripherals Computer Equipment Servicenow

Requirements

  • 2+ years of desktop support, IT help desk, or end-user technical support experience. \n

  • Hands-on experience supporting Windows 10/11. \n

  • Experience supporting Microsoft 365. \n

  • Experience working with Active Directory. \n

  • Knowledge of computer hardware, peripherals, and printers. \n

  • Basic networking and connectivity troubleshooting knowledge. \n

  • Experience using ServiceNow, Jira, or a similar ticketing system. \n

  • Strong troubleshooting and customer service skills. \n

  • Ability to work onsite daily in San Luis Obispo, CA. \n

  • Ability to travel between health system facilities as needed. \n

  • Comfortable committing to a 6-8 week contract with potential extension. \n

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