Systems Engineer CCNP / CCNA

• Install, configure, monitor, and maintain data center equipment, network devices, servers, PCs, mobile devices, and related hardware and software.
• Provide day-to-day technical support for IT infrastructure across production, warehouse, office, laboratory, utility, outbuilding, and remote operating areas.
• Perform system health checks, capacity monitoring, proactive maintenance, incident triage, troubleshooting, escalation, and root cause analysis.
• Execute planned maintenance, system updates, and outages in coordination with operations, plant teams, vendors, and IT leadership.
• Support infrastructure and application upgrades, industrial IoT deployments, cybersecurity remediation, and end-user productivity initiatives.
• Perform installation, testing, and go-live activities for approved IT projects.
• Assist with disaster recovery and high-availability procedures for critical plant infrastructure and manufacturing applications.
• Support cybersecurity compliance through patching, vulnerability remediation, access control administration, and adherence to security policies.
• Maintain accurate system documentation, configurations, incident records, procedures, runbooks, and knowledge base articles.
• Mentor junior technicians and communicate effectively with technical and non-technical stakeholders, including union-represented resources.

The IT Infrastructure Technician provides hands-on infrastructure, systems administration, network support, and technical troubleshooting across production, warehouse, office, laboratory, utility, and remote operating areas. This role manages site IT equipment, supports manufacturing and industrial technology environments, and responds to incidents to maintain reliable business operations. The position also supports infrastructure upgrades, industrial IoT deployments, cybersecurity remediation, disaster recovery, and high-availability initiatives. Success requires strong problem-solving skills, operational ownership, and effective communication with technical and non-technical stakeholders., * Relevant education, training, certifications, or equivalent practical experience.

• CCNA or CCNP certification, or an equivalent combination of relevant training and experience.
• At least two years of experience in IT infrastructure, systems administration, network support, or manufacturing IT environments.
• Working knowledge of ITIL practices for incident, problem, and change management.
• Solid understanding of networking, servers, virtualization platforms, endpoint management, and related IT infrastructure technologies.
• Strong troubleshooting and problem-solving skills, with the ability to work independently and escalate issues appropriately.
• Effective verbal and written communication skills for working with technical and non-technical stakeholders.
• Ability to manage multiple tasks and shifting priorities in a fast-paced operational environment.
• Willingness to work off-hours, weekend, and holiday shifts as business needs require.
• Familiarity with manufacturing operations, plant floor systems, industrial IT, operational technology environments, industrial IoT, or battery and energy industry operations is preferred.

At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline - it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates.