IT Incident Service Analyst x 6

Adecco
Bolton, United Kingdom
5 days ago
Apply on www.hiredonline.co.uk
Prepare application

Role details

Contract type
Temporary contract
Employment type
Part-time / full-time
Compensation
£30,000 - £32,000
Working hours
Regular working hours

Tech stack

Monitoring of Systems Issue Tracking Systems Information Technology Operations Microsoft Office

Job description

We are seeking an experienced Incident Analyst to join a fast-paced IT Operations team, providing operational oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout the incident l., * Monitor alerts, events, and incidents, assessing impact and ensuring appropriate action is taken.

  • Coordinate with technical teams, suppliers, and stakeholders to manage incidents and service disruptions.
  • Drive incident progression, ensuring timely escalation and resolution of issues.
  • Maintain accurate records and provide clear operational updates and shift handovers.
  • Identify emerging risks, service impacts, and recurring issues, escalating where required.
  • Support continuous service improvement by identifying trends and process enhancements., Sales Operation Analyst (Temporary Contract) Our client, a prominent player in the Life Sciences sector, is seeking a dynamic and detail-oriented Sales Operation Analyst to join their team on a tempor… 17h ago

Requirements

  • Experience within Incident Management, IT Operations, Service Desk, Technical Support, or a similar operational environment.
  • Strong understanding of Incident Management, Event Monitoring, and escalation processes. Ability to assess priorities, make decisions under pressure, and coordinate responses to critical incidents.
  • Excellent stakeholder communication and relationship management skills.
  • Strong analytical and problem-solving abilities.
  • Experience using ticketing systems, monitoring tools, and Microsoft Office applications.

Benefits & conditions

  • Temporary
  • Glasgow, City of Glasgow
  • £13.84 / hour

Administration

Office Coordinator Temporary Position in Glasgow Pay per hour: £13.84 Hybrid working 2 days in the office - until end of March 2027 Hours: 37 per week Monday - Friday About the Role: As the Office Coo… 15h ago, * Temporary

  • Aylesbury, Buckinghamshire
  • £12.71 / hour

Warehouse & Driving

Are you an organised and reliable individual with experience in stock control or stores environments? Looking for an immediate opportunity with the potential to secure a permanent position? If so, app… 16h ago, * Temporary

  • Newry, County Down
  • £13.30 / hour, Job title: Warehouse operative Location: Newry Full-time hours: 40 hours per week Fixed working days: Monday to Friday Hourly rate: £13.30 Contract: Temporary Assignment Start date: ASAP Available shi… 17h ago

Skilled Stone Mason

  • Adecco
  • Contract
  • Bolton, Greater Manchester
  • £15.40 - £16.30 / hour, * Temporary
  • Hemel Hempstead, Hertfordshire
  • £40 / hour

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.hiredonline.co.uk
Prepare application

Good distractions

Loading talks and stories from around this role…