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Technical Support Engineer

ALL STAR LLC
Mundelein, IL, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Shift work
Job source
www.thejobnetwork.com

Tech stack

Systems Engineering Dynamic Host Configuration Protocol Domain Name System (DNS) Information Technology Operations Routing Smart Devices TCP/IP Break Fix Firewalls (Computer Science) Information Technology

Job description

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You’ll be the person who finds out why a live video system isn’t working and fixes it, across networking, edge devices and cloud connections. You’ll work closely with Engineering, QA and Product, so what you find shapes the product. It’s a strong step for anyone who wants to move from general IT support into networking, infrastructure and video/IoT systems.

Requirements

  • 1-3 years in technical support, systems engineering or IT operations \n

  • Hands-on troubleshooting of TCP/IP, DNS, DHCP, routing, firewalls and connectivity issues \n

  • Bachelor’s degree in Computer Science, Networking, Systems Engineering or a related field \n

  • Ability to stay calm and precise under pressure \n

  • Strong analytical and written documentation skills

About the company

We’re looking for a Technical Support Engineer for our client, a fast-growing U.S. AI video security company founded in 2021 and backed by Silicon Valley investors. Their platform helps organizations turn camera footage into real-time safety and security decisions, and it already runs on 50,000+ cameras.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.thejobnetwork.com
Prepare application

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