CRS Product Owner
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Role details
Tech stack
Job description
This Product Owner will support a large-scale, multi-year modernization of a global hotel company’s reservation ecosystem. The program is migrating core reservation and property-management capabilities to SynXis and OPERA Cloud while integrating these platforms with the company’s existing booking, digital, and hospitality systems. The Product Owner will work closely with Engineering, Architecture, QA, and business stakeholders to define requirements, own and prioritize the backlog, develop user stories and acceptance criteria, and manage dependencies across interconnected systems. They will help drive the migration from legacy platforms, support integration and data requirements, and partner with testing teams throughout QA, UAT, defect resolution, cutover, and go-live readiness.
Requirements
5+ years of experience as a Product Owner, Product Manager, or similar product role supporting large-scale enterprise technology initiatives. Experience supporting a complex system migration, modernization, or platform transformation. Strong experience owning and prioritizing product backlogs, epics, user stories, acceptance criteria, and business requirements. Strong communication and stakeholder management skills, with the ability to translate business needs into technical requirements and drive alignment across teams. Hospitality, travel, reservation, or booking platform experience. Experience with Central Reservation Systems (CRS) or Property Management Systems (PMS). Experience with Sabre SynXis, Oracle OPERA Cloud, or similar hospitality platforms. Understanding of hotel reservations, rates, availability, inventory, booking flows, and distribution. Experience with large-scale, multi-property or global technology migrations.
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