Executive IT Support

Jamf Mac OS Firewall Scheduling Operations Leadership Management Google Meet Cisco Meraki Communication Presentations User Accounts Professionalism Desktop Support Access Controls Network Routing Customer Service Network Switches CompTIA Network+ Google Workspace Operating Systems Technical Support IT Infrastructure User Provisioning Video Conferencing Peripheral Devices Business Valuation Wide Area Networks Jamf Certification Employee Onboarding Local Area Networks Endpoint Management Single Sign-On (SSO) Smartphone Operation Full Stack Development Software Documentation Network Infrastructure Network Administration Technical Requirements Wireless Communications Business Transformation Conference Room Technology Executive Information Systems Network Performance Management Identity And Access Management Information Technology Operations Troubleshooting (Problem Solving) Virtual Local Area Network (VLAN) Information Technology Infrastructure Library Microsoft Intune (Mobile Device Management Software), We are seeking an Executive IT Support Engineer to provide white-glove technical support for executive leadership while serving as the primary onsite IT resource for a fast-paced, engineering-focused office environment. This role combines VIP support, endpoint management, network administration, AV support, and IT operations. The ideal candidate has a strong technical foundation, exceptional customer service skills, and experience supporting C-level executives in a high-touch environment., Executive & VIP Support

• Provide dedicated white-glove IT support to C-level executives and other high-profile stakeholders.
• Deliver rapid response and resolution for hardware, software, mobile device, conferencing, and connectivity issues.
• Proactively identify and resolve potential issues before they impact executive meetings, presentations, or travel.
• Support executive offices, conference rooms, and remote work setups with a high degree of professionalism and discretion.
• Maintain a premium customer experience through exceptional communication, responsiveness, and follow-through., * Provide advanced support for Mac and Windows laptops, desktops, peripherals, and mobile devices.
• Troubleshoot hardware, operating system, software, network, and application-related issues.
• Administer and maintain endpoints using JAMF and Microsoft Intune, including device enrollment, policy deployment, patching, and compliance management.
• Manage employee onboarding, offboarding, hardware deployments, and asset lifecycle processes.
• Create and maintain user documentation and knowledge base articles.

Network Infrastructure Support

• Support and maintain office network infrastructure, including switches, routers, firewalls, wireless access points, and structured cabling.
• Configure and manage networking environments through the Meraki dashboard.
• Monitor network performance and troubleshoot connectivity, latency, and wireless issues.
• Partner with vendors and contractors on office expansions, relocations, and infrastructure projects.
• Validate network readiness and performance for new office deployments.

Audio Visual & Collaboration Technology

• Own the setup, maintenance, and support of conference room technology and collaboration spaces.
• Troubleshoot video conferencing platforms, presentation systems, room scheduling solutions, and AV hardware.
• Ensure seamless execution of executive meetings, leadership presentations, and company-wide events.
• Maintain high availability and reliability across all meeting room technologies.

Identity & Productivity Platforms

• Administer Okta identity and access management solutions, including user provisioning, group management, SSO, and MFA.
• Support Google Workspace administration, including user accounts, shared drives, groups, and productivity applications.
• Partner with security and engineering teams to ensure proper access controls and system governance.
• Serve as a trusted IT representative for technical discussions involving infrastructure, applications, and employee productivity tools.

Cross-Functional Partnership

• Act as the primary IT point of contact for an engineering-focused office environment.
• Translate technical requirements between engineering, security, and business stakeholders.
• Support IT infrastructure initiatives, office technology upgrades, and operational improvement projects.
• Foster strong relationships with employees while maintaining a high standard of service delivery.

• 5+ years of experience in Executive Support, Desktop Support, IT Support, or End User Services roles.
• Proven experience providing white-glove support to executives, C-suite leaders, or other high-visibility stakeholders.
• Strong experience supporting both macOS and Windows environments.
• Hands-on experience administering JAMF and Microsoft Intune.
• Solid understanding of enterprise networking concepts, including LAN/WAN, routing, switching, VLANs, and wireless networking.
• Experience supporting and managing Cisco Meraki network environments.
• Experience supporting conference room technology, video conferencing platforms, and office AV systems.
• Working knowledge of Okta identity management and Google Workspace administration.
• Strong troubleshooting skills across hardware, software, networking, and collaboration technologies.
• Excellent communication, interpersonal, and customer service skills.
• Ability to remain calm, organized, and professional while supporting critical business leaders.
• Ability to work onsite full-time in Seattle, WA.

Preferred Qualifications

• Experience supporting technology environments within high-growth technology companies.
• Experience partnering closely with engineering, security, or infrastructure teams.
• Exposure to office build-outs, expansions, relocations, and infrastructure deployment projects.
• Experience with Apple ecosystem support, including MacBooks, iPhones, and iPads.
• Relevant certifications such as Jamf Certified Associate, Microsoft Endpoint Administrator Associate, Cisco Meraki Solutions Specialist, Network+, or ITIL Foundation.

Technical Environment

• macOS and Windows
• JAMF
• Microsoft Intune
• Cisco Meraki
• Okta
• Google Workspace
• Zoom, Google Meet, Microsoft Teams
• Enterprise Networking (LAN/WAN, VLANs, Wi-Fi)
• Conference Room & AV Technologies
• Executive and VIP Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.