Configuration Technician I

• Configuration and deployment of PC’s and mobile devices
• Use and navigation of Windows OS and MS Office
• Navigation of folder and file structure
• Renaming of system(s)
• Use and navigation of Windows Mobile OS, Apple iOS, and Android OS Administration of Mobile Device Management (MDM) solutions
• Use of endpoint management solutions
• Basic hardware knowledge and troubleshooting a plus
• IT Terminology
• Accurately record and track work as it is being done up to and including:
• Item being asset tagged
• Scanning items into electronic media
• Marking items as complete
• Keeping completed items separate from those being worked on

The Configuration Technician I is responsible for the quality delivery of a multitude of technology-related services. The Configuration Technician I will have an understanding and interest in general computer hardware and software as well as mobile device technology. This position requires initiative and drive to get the job done right and ability to learn from their fellow employees as well as a wish to grow their career and expertise in the technology field are also strongly desired., * Ensures Accountability

• Tech Savvy
• Communicates Effectively
• Drives Results
• Customer Focus
• Resourcefulness
• Values Differences
• Decision Quality
• Self-development
• Plans and Prioritizes, While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 30lbs across the building and/or to other offsite buildings for various project needs.
• Lift up to 30lbs. on a regular, continuous basis
• Lift up to 75lbs. unassisted occasionally
• Lift up to 200lbs. with assistance
• Handle a wide range of motion, often repetitive bending over or twisting

Required Education and Experience:

• High School Diploma Degree
• 2 Years of Experience, * An AA degree in an IT related field strongly preferred
• An A+ Certification is desired but not required
• Technical Skills Working knowledge of Windows OS
• Working knowledge of mobile devices
• High proficiency in Outlook, Word, and Excel required
• Working knowledge of Apple OSX preferred
• Some CMD line experience preferred Written and Verbal Skills
• Must be able to communicate clearly, in English, verbally and electronically (written email)
• Ability to work independently with minimal supervision
• Attention to Detail
• Must be able to accurately record and track work as it is being done up to and including:
• Item being asset tagged
• Scanning items into electronic media
• Marking items as complete
• Keeping completed items separate from those being worked on