Production Support CPQ Developer - INTL LATAM
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Role details
Tech stack
Job description
We are seeking a Salesforce CPQ Developer / Production Support Engineer to support a fast-paced Salesforce and CPQ environment. This individual will be responsible for resolving production issues, troubleshooting bugs, performing root-cause analysis, and developing sustainable fixes rather than simply addressing symptoms. The ideal candidate has strong hands-on Salesforce development experience, understands CPQ business processes, and is comfortable managing production support tickets while collaborating across Product, Architecture, Business Analyst, and QA teams.
Requirements
4-5 years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), Visualforce, Flows, and Salesforce APIs. -Hands-on Salesforce CPQ experience, particularly supporting Quotes, Orders, and CPQ-related business processes. -Demonstrated production support experience, including working tickets, debugging issues, fixing bugs, and performing root-cause analysis. -Strong understanding of the Salesforce security and data model, including Profiles, Permission Sets, Sharing Rules, and related configuration. -Experience moving Salesforce changes through lower environments and deploying into production. -Experience with GitHub and Azure DevOps for source control, development workflows, and/or deployments. -Experience developing or supporting REST/SOAP API integrations, Platform Events, or integrations with third-party systems. -Strong troubleshooting skills with the ability to work independently and think on your feet in a fast-paced production environment. -Strong communication and collaboration skills, with the confidence to identify, escalate, and call out potential issues when necessary.
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