Analyst - Clinical Applications: II

• Implement, upgrade, and support complex clinical application systems; troubleshoot issues through resolution.
• Ensure solutions and changes are fully tested prior to production implementation.
• Document processes and procedures for current and future systems.
• Train and support end users on system functionality and best practices.
• Provide mentoring/knowledge sharing in system analysis & design and documentation methods.
• Participate in a 24x7 support rotation as needed.

• Experience supporting IT applications (required).
• Experience supporting clinical applications / EMR, including problem resolution, account provisioning, and basic system configuration.
• Strong documentation, communication, and customer support skills.

Preferred

• Experience supporting rehabilitation-focused business applications.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One delivers specialized workforce solutions across regulated and mission-critical industries.