Product Owner Manager

Gravity IT Resources is seeking a hands-on Product Manager to help lead a growing Shipboard Products organization for a global travel and hospitality client. This is a high-visibility leadership role spanning a new enterprise workforce-management platform and established hotel-side operational applications. Reporting to the Senior Manager of Shipboard Products, this person is expected to lead a team of approximately six. The ideal candidate grew from hands-on Product Ownership into people leadership and can balance product execution, coaching, budgets, resources, and complex stakeholder needs.

• Strong hands-on Product Owner / Product Management background delivering software or application products through requirements, engineering, testing, and launch; not strategy-only. \n

• Demonstrated people-leadership experience, ideally with at least 2-3 direct reports or equivalent responsibility, and the ability to lead a team of approximately six. \n

• Practical Agile / Jira knowledge, including backlog ownership, user stories, acceptance criteria, prioritization, and partnership with engineering teams. \n

• Experience overseeing product-team resources, staffing, budgets, capacity, team hours, and competing delivery priorities. \n

• Strong cross-functional stakeholder presence, with the ability to influence HR, Finance, operations, technical teams, and executive leadership. \n

• Ability to drive enterprise change amid ambiguity, coordinate across business units, and bring fresh thinking rather than simply replicate legacy practices. \n

• Strong communication, judgment, organization, and accountability; comfortable being both a people leader and a hands-on product partner. \n, * Experience with enterprise-wide transformation, multiple geographies, or product rollouts spanning different operational or regulatory environments. \n

• Exposure to workforce management, HR technology, payroll, scheduling, time and attendance, or other employee/operational platforms. \n

• Experience delivering software used in physical operations, including site deployments and software/hardware or device dependencies. \n

• Hospitality, cruise, travel, or similar experience is helpful but NOT required; diverse industry experience and a fresh perspective are valued.

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• Lead, coach, and develop approximately six product team members; set expectations, guide priorities, and support team growth and hiring. \n

• Own product direction and delivery oversight across Sea Time and Smart Services, balancing timelines, roadmap priorities, operational needs, and business outcomes. \n

• Stay close to execution: guide Product Owners on requirements, Jira backlogs, user stories, acceptance criteria, refinement, and engineering dependencies. \n

• Partner with engineering, QA, and technical teams to move products through build, validation, implementation, rollout, and stabilization. \n

• Manage staffing, team capacity, hours, budgets, resource allocation, delivery risks, and priorities across the product portfolios. \n

• Work with HR, Finance, Payroll, Hotel Operations, shipboard teams, and international business stakeholders to align requirements and decisions. \n

• Lead through ambiguity and regional complexity, including differing labor rules, currencies, scheduling practices, and operational workflows. \n

• Communicate status, tradeoffs, milestones, and risks to senior leadership while bringing structure and momentum to a growing organization. \n

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