IT PC Technician II

Vitalant is seeking an IT PC Technician dedicated to making a positive difference. If you are results-driven and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead - together. Your impact as a PC Technician is vital. Support Vitalant’s life-saving mission by supporting our Illinois location with IT support.

• Associate’s degree or equivalent combination of education and experience required.
• Working knowledge of various PC software packages and operating systems required.
• Working knowledge of PC hardware components required.

LICENSES/CERTIFICATIONS

• Relevant hardware or software certification preferred.
• Valid in-state driver’s license required.

EXPERIENCE

• Three years related experience required. To include:

a. Experience in PC repair, trouble shooting and configuration and reading hardware diagrams.

The Following experience highly desirable:

• A+ certification
• IT II certification
• Service Now experience
• InTune Experience

As a PC Technician, you’ll get to:

• Support general incident and request management.
• Troubleshooting simple to complex issues.
• Work within a very collaborative team, having a voice in discussions,
• Follow asset management protocols.
• Showcase your excellent customer service, organizational and critical thinking skills., If you are impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, a company created to care, and a team committed to lead - together.

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor’s generosity, or vital scientific research that advances blood safety worldwide.