Information Technology Specialist (INET)

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• Search, This position is located within the USPTO-DCTA, Information Resources and Desktop Support Division (IRDS). The position plans and manages Trademark intranet SharePoint programs. The work involves providing technical advice to TM users at all levels of advanced technology for integration and implementation of automated information systems. Is charged with developing and deploying improvements and operational efficiencies through the optimal design and creation of all Trademarks SharePoint sites., Help

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year.

You are the right individual for this position if:

• You enjoy providing technical advice to TM users at all levels of advanced technology for integration and implementation of automated information systems; serves as a SharePoint specialist and subject matter expert (SME).
• You have enthusiasm for developing and deploying improvements and operational efficiencies through the optimal design and creation of all TM SharePoint sites.
• You are dedicated to assessing new SharePoint technology for implementation and integration feasibility and provides an impact evaluation of the new product; plans and manages technology development using SharePoint out-of-the box enhancements, improvements, widgets, etc; and supports developers with respect to coding languages (Java, Java Script, HTML, etc.).
• You are interested in managing TM SharePoint user accounts/permissions including creating new permission structures, tracking and fixing inheritance issues, granting/revoking access, and analyzing errors; investigates, diagnoses, and resolves problems in response to customer reported incidents.
• You are devoted to planning, designing, testing, implementing and managing manages intranet activities specifically as they pertain to SharePoint.
• You can happily support the installation, configuration, and support of Microsoft (MS) Office SharePoint servers and SharePoint services applications.
• You are excited about providing day-to-day administration and support for MS SharePoint services for intranet environments.
• You are delighted to serve as the liaison for technology development and integration provided by the Office of Chief Communications Officer and the Office of the Chief Information Officer in the development, implementation and maintenance of the TM SharePoint site., Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Public Trust position and has a risk level designation of “moderate”.

This position is covered in the National Treasury Employees Union (NTEU), Chapter 243 (BUS Code = 2318).

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a “well qualified” rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management'’s Career Transition Resources website at: OPM CTAP/ICTAP. CTAP/ICTAP documentation requirements are listed in the '‘Required Documents'’ section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., 2. Professional or Academic References: Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor. We'‘ll notify you before contacting them.

1. Notification of Personnel Action (SF-50): For current and/or former Federal employees, your status eligibility and highest permanent grade/step/salary held in the Federal service will be validated with a copy of your most recent NON-AWARD (PREFERABLY YOUR LAST PROMOTION OR WITHIN-GRADE INCREASE (WGI)) SF-50, “Notification of Personnel Action” so that we may verify your time-in-grade.

Supporting Documents:

1. Veterans'’ Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service-connected disability of 10 percent or more, you will be asked to submit documentation (i.e., a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran'’s present receipt of compensation. For more information, please visit Feds Hire Vets.
2. Performance Appraisal: Recent performance appraisal with supervisor'’s signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reasons.
3. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents:

• CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2. A copy of your SF-50, noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.
• ICTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. 2. A copy of your SF-50, documenting your RIF separation, noting your position, grade/band level, duty location, and/or Agency certification of inability to place you through RPL, etc.; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.

1. Special Appointing Authorities: Special Appointing Authorities: If you are applying under a special appointing authority (i.e., Schedule A, disabled veterans, or certain military spouses, NOAA Corps), you will be asked to submit documents showing eligibility to non-competitively apply under Merit Assignment announcements. For more info on non-competitive appointments and supporting documents, please visit Federal Employment of People with Disabilities or Feds Hire Vets - Special Hiring Authorities.Documentation supporting NOAA Commissioned Corps: NOAA Form 56-16 or other documentation supporting active duty in NOAA Corps.

You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site., * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

• Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
• Set aside at least 2 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
• Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us., 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;

1. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
2. Selected or Not Selected.

After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant'’s responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.

You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans'’ preference, disability, etc.). You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the “Notification Settings” to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

A complete application consists of:

1. Resume: All applicants are required to submit a two-page resume (NOT TO EXCEED 2 PAGES). Resumes exceeding this limit will not be considered eligible. Please submit only one resume. Only the document uploaded under the “Resume “section as the “Document Type” will be reviewed to assess your qualifications and for evaluation purposes. To receive full credit for relevant experience, please list the month/year (MM/YY - MM/YY) and number of hours worked for experience listed on your resume. Resume should clearly state your experience related to this position as described in the Duties section and Qualifications section.
2. Professional or Academic References: Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor. We'‘ll notify you before contacting them.
3. Notification of Personnel Action (SF-50): For current and/or former Federal employees, your status eligibility and highest permanent grade/step/salary held in the Federal service will be validated with a copy of your most recent NON-AWARD (PREFERABLY YOUR LAST PROMOTION OR WITHIN-GRADE INCREASE (WGI)) SF-50, “Notification of Personnel Action” so that we may verify your time-in-grade.

Supporting Documents:

1. Veterans'’ Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service-connected disability of 10 percent or more, you will be asked to submit documentation (i.e., a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran'’s present receipt of compensation. For more information, please visit Feds Hire Vets.
2. Performance Appraisal: Recent performance appraisal with supervisor'’s signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reasons.
3. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents:

• CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2. A copy of your SF-50, noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.
• ICTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. 2. A copy of your SF-50, documenting your RIF separation, noting your position, grade/band level, duty location, and/or Agency certification of inability to place you through RPL, etc.; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.

1. Special Appointing Authorities: Special Appointing Authorities: If you are applying under a special appointing authority (i.e., Schedule A, disabled veterans, or certain military spouses, NOAA Corps), you will be asked to submit documents showing eligibility to non-competitively apply under Merit Assignment announcements. For more info on non-competitive appointments and supporting documents, please visit Federal Employment of People with Disabilities or Feds Hire Vets - Special Hiring Authorities.Documentation supporting NOAA Commissioned Corps: NOAA Form 56-16 or other documentation supporting active duty in NOAA Corps.

You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site., 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;

1. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
2. Selected or Not Selected.

After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant'’s responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.

You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans'’ preference, disability, etc.). You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the “Notification Settings” to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

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Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.

Special authorities

Individuals eligible under a special authority not listed in another hiring path.

Clarification from the agency

Current or former federal employees with competitive status (career or career-conditional), CTAP/RPL/ICTAP eligible candidates in local commuting area, VEOA eligible, 30 percent or more Disabled Veterans, Military Spouses, Interchange Agreement, People with Disabilities, Peace Corps and VISTA, Reinstatement eligible candidates and NOAA Corps under honorable conditions after 3+ years of continuous service., You must meet the United States Office of Personnel Management'’s (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Information Technology Management Series, 2210

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the GS-13 in the Federal service: For this position, the next lower grade level is a GS- 12.

Specialized experience for this position includes:

• Experience serving as a collaboration tool subject matter expert in a fast-paced, professional, legally based organization.
• Experience guiding higher-graded leaders and managers design and implement web-based tools meant to provide information, capture lessons learned and facilitate cross-organizational communication between colleagues and others.
• Experience as a SharePoint administrator charged with creating, applying, socializing, and enforcing business rules and operating procedures for an organization.
• Experience reviewing and analyzing the impact of emerging technology to meet user requirements and cost benefits.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level., * Accountability

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment., Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Telework eligible Yes-Situational Telework Program Remote job No Relocation expenses reimbursed No Salary $121,785 - $158,322 per year Pay scale & grade

GS 13

Promotion potential 13

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union Yes

Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness
• Credentialing

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number TMCO - DCTA-27-13103416-MP Control number 891447600

This job is open to

Help

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management’s hiring rules and pay scales.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Peace Corps & AmeriCorps Vista, * Your resume and question responses must demonstrate the job-related competencies.

• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment
• Time-in-grade/band requirements must be met by the closing date of the announcement., Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated, Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help, Telework eligible Yes-Situational Telework Program Remote job No Relocation expenses reimbursed No Salary $121,785 - $158,322 per year Pay scale & grade

GS 13

Promotion potential 13

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union Yes

Drug test No Security clearance Other Position sensitivity and risk Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness
• Credentialing

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number TMCO - DCTA-27-13103416-MP Control number 891447600

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Come work for the Patent and Trademark Office we have been ranked as one of the best places to work in the federal government! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Jobs Website.