L1.5 Tech support of Windows

Technical Support, Microsoft Windows Operating System, Testing, Operating Systems, Laptop PC, Systems Administration/Management, Mac Operating System, Biotech and Pharmaceutical, Microsoft Windows Operating System, Software Patches, L1.5 Tech support of Windows 10/11 and some MacOS: deployment, config, troubleshoot, repair and Software & OS installs with PC’s, laptops and related printers, specialized appliances, etc. DESCRIBE Device Install, Repair, Setup, Configuration, Upgrade. Office Moves/Setup, break/fix tech support, etc. OS Image loading; OS/Software patching, hardware swaps Troubleshoot fundamental network & WIFI connectivity issues. Describe. Follow company processes/procedures/ standards to meet customer demands Provide excellent customer service to internal & external customers to ensure consistent experience Clear English communication skills, able to clearly articulate complex issues Able to lift 30lbs Experience working with Pharma industry Certifications such as A+, Network+, ITIL, etc. What certs do you have?