Epic Willow Inpatient Systems Analyst

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Configure and maintain application systems to ensure efficient functionality.
• Troubleshoot and resolve complex issues, supporting end-users in a clinical or operational environment.
• Evolve skills in vendor relationship and management.
• Perform system upgrades, enhancements, and document workflow improvements.
• Collaborate with operations to leverage application functionality and optimize workflows.
• Collaborate with and manage vendor issues as needed.

Work Experience *Required: Must have experience in application troubleshooting, configurations, and support *Preferred: Ideal candidate will have experience in application support or IT analysis Education *High school diploma and a minimum of 5 years of application analysis experience OR Associates degree computer science, IT or related field and a minimum of 3 years of application analysis experience OR Bachelors degree in computer science, IT or related field and a minimum of 1 year of application analysis experience. Specialized Knowledge and Skills * Ability to manage technical tasks independently. * Strong collaboration skills with end-users and IT teams