IT Manager

I am currently working with a well-established professional services organisation that is looking to recruit an experienced IT Manager to take ownership of their IT function across multiple office locations.

This is an excellent opportunity for a hands-on IT professional who enjoys taking responsibility for a business’s wider IT infrastructure, driving improvements and ensuring systems remain secure, reliable and operating efficiently.

The successful candidate will play a key role in managing and developing the organisation’s IT environment, combining strategic oversight with practical, hands-on technical involvement.

The Role

You will take responsibility for the day-to-day management, maintenance and development of the IT infrastructure, acting as the main point of escalation for technical issues and ensuring the business has the technology and support it needs to operate effectively.

Key responsibilities will include:

• Managing and maintaining IT infrastructure across multiple office locations, including servers, networks and hardware.
• Overseeing Microsoft 365, Windows environments and SQL databases.
• Managing and supporting the firm’s case management system, Partner for Windows (Tikit).
• Taking ownership of cybersecurity, data protection, backups and disaster recovery.
• Managing user accounts, permissions, onboarding and offboarding processes.
• Troubleshooting complex technical issues and providing hands-on support where required.
• Leading IT projects, including system upgrades, migrations and infrastructure improvements.
• Managing relationships with external IT suppliers, software providers and contractors.
• Identifying opportunities to improve systems, security and overall IT performance.
• Ensuring consistent IT standards and providing technical guidance across all offices.

To be considered, you will ideally have:

• Previous experience as an IT Manager, IT Infrastructure Manager, Senior IT Engineer or in a similar senior IT position.
• Strong technical knowledge across IT infrastructure, Microsoft 365, Windows, servers, networks and cloud systems.
• Strong SQL and database experience - essential.
• Experience managing cybersecurity, backups, disaster recovery and user access.
• Experience supporting business-critical systems and managing external IT suppliers.
• Excellent troubleshooting and problem-solving abilities.
• The confidence to take ownership of an IT function while remaining hands-on technically.
• Strong communication skills, with the ability to support and communicate effectively with non-technical colleagues.
• A proactive, organised approach and the ability to manage competing priorities independently.

Previous experience within the legal sector or wider professional services environment would be advantageous.

• Excellent Benefits
• Opportunity to take ownership of the IT function.
• A varied, hands-on management role with scope to influence and improve the wider IT environment.
• A multi-office working environment.