IT Manager

• Evaluate emerging technologies to enhance operational efficiency and security
• Manage our IT budget, ensuring cost-effective solutions without compromising quality
• Maintain and support our case management system: Partner for Windows (Tikit)
• Ensure availability, integrity, and performance of all IT systems, networks, and software
• Oversee regular system licences, upgrades, and backups
• Provide hands-on support for hardware and software issues across the firm
• Deliver Partner training and guidance to staff
• Act as the main point of contact for IT queries and incidents
• Monitor systems for threats and vulnerabilities and implement proactive security measures
• Ensure compliance with GDPR, legal industry regulations, and data protection laws
• Maintain disaster recovery and business continuity plans
• Manage third-party vendors, including software providers, hardware suppliers, and IT consultants
• Lead IT projects including system migrations, software rollouts, and infrastructure improvements
• Manage our websites
• Arrange logins for new staff and provide IT onboarding training
• Perform other IT-related duties as required

Technologies:

• Cloud
• Hardware
• Support
• Security
• Windows

• Proven experience as an IT Manager, ideally within professional services or a legal environment
• Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems
• Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols
• Excellent troubleshooting, communication, and project management skills
• Ability to translate technical concepts into clear, user-friendly language
• Strong organisational and leadership abilities

We are a well-established and successful law firm based in Gravesend, Kent, offering a full-time, permanent, office-based IT Manager role with a salary of £45,000 plus benefits. This position is based in our Gravesend office and requires frequent travel to our other offices as needed. Our benefits include 25 days holiday plus statutory and bank holidays, optional private healthcare through AXA after 6 months, a workplace pension via Scottish Widows, staff and family discounts on legal services, and additional perks including an annual black-tie Christmas party and a firm-wide summer BBQ/party. We are looking for an experienced and proactive individual to lead our IT function into the future.