ServiceNow IT Process Optimizer - Governance & Analytics

2021 gategroup Services Belgrade
Madrid, Spain
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Data Analysis Servicenow

Job description

Unknown is seeking an IT Process Specialist to maintain, monitor, and continuously improve IT processes in ServiceNow. You will support demand management, project governance, resource planning, and KPI reporting while partnering with IT, Project Management, and Finance.

The role also involves creating process documentation, providing training, and ensuring process compliance across teams. A strong analytical mindset and English communication are essential.

Requirements

The role also involves creating process documentation, providing training, and ensuring process compliance across teams. A strong analytical mindset and English communication are essential.

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