Microsoft/SharePoint Administrator

Objective The Microsoft Administrator owns the organization’s Microsoft 365 environment, with SharePoint Online as a core platform for document management and collaboration. The role also leads a small IT team, setting priorities and making sure users get reliable, secure support every day.

Performance Expectations/Responsibilities

Microsoft 365 administration

• Administer Microsoft 365 tenant settings, licensing, and service health across Exchange Online, Teams, OneDrive, and SharePoint.

• Manage users, groups, and access in Microsoft Entra ID, including onboarding, offboarding, MFA, and Conditional Access.

• Manage devices and apps with Microsoft Intune, including compliance policies, Windows Autopilot, and patching.

• Maintain Exchange Online mail flow, shared mailboxes, distribution lists, and spam/phishing protection.

• Automate routine tasks with PowerShell and Power Automate.

• Track Microsoft roadmap and Message Center changes and plan for their impact.

SharePoint administration

• Design and maintain the SharePoint Online site architecture, including hub sites, team sites, and communication sites.

• Manage permissions, sharing settings, and external access in line with company policy.

• Build and maintain document libraries, lists, metadata, content types, and version settings.

• Set up workflows and forms with Power Automate and Power Apps.

• Lead migrations from file shares or legacy systems into SharePoint and OneDrive.

• Train users and site owners on SharePoint and Teams best practices.

Security and compliance

• Configure and monitor Microsoft Defender and Microsoft Purview, including retention, DLP, and sensitivity labels.

• Review audit logs, security alerts, and Secure Score, and act on findings.

• Maintain backup and recovery for Microsoft 365 data.

• Support compliance audits and keep security documentation current.

IT team leadership

• Supervise a small IT team: assign work, set priorities, and manage the ticket queue.

• Coach, train, and evaluate team members, and support their certification goals.

• Act as the escalation point for complex technical issues.

• Set and track service levels and report on IT performance to leadership.

• Maintain IT policies, procedures, and a knowledge base.

• Help plan the IT budget, manage vendors and licensing renewals, and lead IT projects.

End-user support

• Provide Tier 2/3 support for Microsoft 365 and related systems.

• Take part in an after-hours on-call rotation for critical issues.

Microsoft SharePoint, Microsoft Product Family, Microsoft SharePoint, Establish Priorities, Document Management, Microsoft Product Family, Microsoft Exchange Server, Licensing, Onboarding, Team Lead/Manager, * Leadership: delegates clearly, develops people, and holds the team to service standards.

• Communication: explains technical topics in plain language to staff and leadership.

• Problem solving: troubleshoots methodically and fixes root causes.

• Organization: balances projects, support, and team needs against deadlines.

• Security mindset: protects company data in every decision.

Education/Training Requirements

Required

• Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience.

• 5+ years administering Microsoft 365, including Entra ID, Exchange Online, and Teams.

• 3+ years administering SharePoint Online, including site design, permissions, and migrations.

• 2+ years supervising or leading IT staff.

• Working knowledge of PowerShell for Microsoft 365 administration.

• Experience with Intune and Windows endpoint management.

Preferred

• Microsoft 365 Certified: Administrator Expert (MS-102).

• Microsoft Certified: Identity and Access Administrator Associate (SC-300).

• Microsoft Certified: Endpoint Administrator Associate (MD-102).

• Experience with Power Platform (Power Automate, Power Apps).

• Experience with Azure, hybrid Active Directory, or Entra Connect.

• ITIL Foundation or similar service management training.

Work Environment/Physical Activity

• Occasional evening or weekend work for maintenance windows and on-call.
• Extended periods of sitting at a desk while using a computer and other office equipment.
• Repetitive motion tasks, such as typing, data entry, and phone use.
• Occasional lifting of IT equipment up to 50 lbs.
• Ability to move freely around the office space to collaborate with colleagues or access office resources.
• Visual acuity to read documents, screens, and fine print on documents.
• Manual dexterity to operate office equipment and handle paperwork efficiently.
• Ability to maintain focus and attention to detail in a sometimes fast paced and multitasking environment.
• The office environment typically has a moderate noise level consistent with a professional office setting.
• Some travel may be required for this position, primarily for attending training sessions, conferences, or meetings with clients or stakeholders. A valid driver’s license and reliable transportation may be necessary for travel to off-site locations.

• $110,000-$140,000 annually
• Medical, Dental, Vision, & 401K with company match
• Paid Time Off (PTO)